advanced services

Data-Driven Hacks Part 5: How Can You Make Trust Key to Your Success?

The final consideration for proactive change is building trust by sharing data that shows you’re listening. This is worth repeating. Build trust by sharing data.

Data-Driven Hacks Part 4: How Can You Rely on a Diverse Listening Infrastructure?

Listening more expansively is something you can begin today. No waiting. No deep research. Just ask yourself a few questions and begin.

Data-Driven Hacks Part 3: How Can You Access Talent to Dig into Data?

Invest in someone who has specialized subject matter expertise that can turn the influences that you identified into insights that can move the needle.

Data-Driven Hacks Part 2: How Can You Master the Past to Own the Future?

I have four hacks—all driven by data—that can help your organization benefit from a vast array of insights. Here’s hack No. 1.

January 25, 2018

CUSTOMER EXPERIENCE

Barcelona, Here I Come!

Innovation isn’t possible without both invention and execution. And that’s where Barcelona truly leads. I can’t wait to walk the floor at the World of Solutions to experience how Cisco and our partners are working together to create new innovations that will bring even more things online to build out our digital world.

November 13, 2017

TECHWISETV

Business Critical and High Value Services on TechWiseTV

There's been a lot of talk about the new service offerings Cisco recently announced and Robb and I are here to help you separate the signal from the noise....

November 7, 2017

CUSTOMER EXPERIENCE

Five to Thrive in a Disruptive Environment: Part 1

How do you innovate in a hyper-innovative environment? The best way is to look at what you want in an entirely different way—beginning with five ways to navigate and ultimately drive innovation.

4 Ways to Maximize Your Advanced Services Experience at Cisco Live Las Vegas

What happens in Vegas won’t stay in Vegas! The excitement is building around top transformation topics: cloud, security, optimization, analytics, and more. Be sure you’re in the know with industry-leading solutions demos and informative sessions from the Advanced Services experts at Cisco Live from June 25 to 29.