Vasili Triant

No Longer with Cisco

A customer service and telecommunications veteran and visionary, Vasili has tremendous experience as a 20-year customer service and telecommunications veteran. Vasili resides in Austin, Texas with his wife and blended family of eight kids. He volunteers with the Lake Travis Youth Sports Association where he is a Board Member and has coached football and baseball for the past six years. Vasili has a Bachelor in Business Administration from the University of San Diego.


August 26, 2019


Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio

2 min read

CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions. 

March 7, 2019


Shaping the Future of Contact Centers and Customer Experiences

6 min read

In the words of author and entrepreneur Seth Godin, “It’s easier to love a brand when the brand loves you back.” So how do you love your customer back? Companies that put their customers at the center of everything they do can make transformational changes to their business and their customers’ experience.