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#CCSummit2019

October 15, 2019

COLLABORATION

Mark Straton

Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond

Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities.

Tags

  • #CCSummit2019
  • #contactcenter
  • Cisco Contact Center
  • Cisco Webex Calling
  • cognitive contact center
  • contact center as a service
  • contact center software
  • contact center technology
  • on-premise
  • Webex Contact Center

September 18, 2019

1

COLLABORATION

Vasili Triant

Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center

Cisco unveils enhancements to its cloud-based Webex Contact Center solution, improving agent and customer experiences.

Tags

  • #CCSummit2019
  • #contactcenter
  • Cisco Contact Center
  • Cisco Webex Calling
  • cloud
  • Cloud contact center benefits
  • collaboration
  • contact center as a service
  • contact center software
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  • ivr self-service best practices

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