Announcing the New Cognitive and Collaborative Contact Center
Today I’m thrilled to highlight some exciting enhancements we’re unveiling at Enterprise Connect, that leverage the power of cloud analytics and AI. We’re calling it Cognitive Collaboration for the contact center.
Calling in Webex Teams Now Powered by Cisco BroadCloud
Today Cisco announced a new enterprise-class, native cloud solution – Webex Calling. It’s powered by bringing together the best of the proven Cisco BroadCloud platform as well as Cisco Webex.
The Cisco Unified Cloud Platform Continues to Lead in Workplace Transformation – Promises Made, Promises Kept
Our customers turn to Cisco to transform their workplaces from pocket to desk to meeting room to boardroom and to contact center, empowering extraordinary teams. Cognitive Collaboration marks the next wave of innovation that will drive transformative experiences for teams. While that is true, we are not losing sight of continuing to innovate on our unified platform – across call, message, meet, devices and business process integrations.
Cognitive Collaboration: The X-factor for Cisco partners
Cisco announced how Artificial Intelligence is being integrated across the portfolio. It will enable endless possibilities for your customers and provide you with the X-factor in collaboration.
Enterprise Connect 2019: Discover the X factor in the New Webex and Cisco Contact Center
Cisco will soon launch a new kind of intelligence that will change how we connect and collaborate with people. Join us at Enterprise Connect 2019 as we reveal the X Factor to the world.
Simple Premises About On-Premises Unified Communications
Cloud collaboration enables organizations to speed up innovation, deliver new services, and change how work gets done. Stay tuned for exciting announcements from Cisco at Enterprise Connect in Orlando.
Analysts’ Day: The Experts are Impressed with Cognitive Collaboration
Industry analysts validate Cisco's vision of cognitive collaboration, that the enormous power of AI will help us leverage instantly available, accessible data to better communicate and collaborate.