Skip to content

Cisco Blogs / analytics customer experience

analytics customer experience

September 12, 2019

2

PARTNER

McCall Moore

Smart Marketing with Your Coffee? It’s a Winning Blend

Cisco Partner Arara created a solution that allows Starbucks to send custom content to customers, in store or online.

Tags

  • analytics customer experience
  • Arara
  • Cisco Partners
  • customer data
  • Partner Success Story
  • starbucks
  • wi-fi analytics

June 11, 2019

1

COLLABORATION

Vasili Triant

Bringing Reality to the Cognitive Contact Center

Artificial Intelligence, cloud analytics, and collaboration create cognitive experiences in the contact center

Tags

  • #CiscoCX
  • #contactcenter
  • analytics customer experience
  • Artificial Intelligence (AI)
  • Call Center
  • call center management
  • call center software
  • CCaaS
  • cisco call center
  • cisco cloud contact center
  • Cisco Customer Experience (CX)
  • cisco customer service
  • Cisco Live
  • cloud contact center
  • Cognitive Collaboration
  • contact center
  • contact center platform
  • contact center solutions
  • customer journey
  • customer service software
  • data
  • enterprise call center
  • virtual call center
  • workforce management

January 27, 2015

2

COLLABORATION

Zack Taylor

“Who Can it Be Now?” is No Longer a Legitimate Question in the Call Center

In 1982, the Australian group Men at Work reached the #1 spot on the Billboard music charts...

Tags

  • #contactcenter
  • analytics customer experience
  • collaboration
  • contact center

    CONNECT WITH CISCO