Cisco Customer Experience

We can help you achieve your business outcomes through Cisco services, and much more, in this AI-driven era.

Expanding the Foundation of AI-Native SOCs: Mastering Holistic Data Integration

Expanding the Foundation of AI-Native SOCs: Mastering Holistic Data Integration

Learn about telemetry-first design in this latest blog from Kunal Hatode. At its core, telemetry design refers to the automated collection, transmission, and analysis of data from systems, devices, or applications. In the context of security operations, telemetry includes logs, metrics, and events generated by networks, infrastructure and applications.

Right-sizing artificial intelligence: The overlooked key to more sustainable technology

Right-sizing artificial intelligence: The overlooked key to more sustainable technology

As artificial intelligence (AI) moves from the hypothetical to the real world of practical applications, it’s becoming clear that bigger is not always better. Check in with Aleksandra Przegalińska and Denise Lee to learn more.

Reflecting on Cisco Live! Melbourne 2024

Reflecting on Cisco Live! Melbourne 2024

Take a look back at the key moments for Cisco Customer Experience during Cisco Live Melbourne this year. Learn about keynotes, sessions, awards and more. Replays are now available!

Celebrating the 2024 Customer Hero Award Winners at Cisco Live Melbourne

5 min read

Head of CX Marketing, James Turrell, celebrates the 2024 CX Customer Hero Award winners at Cisco Live Melbourne. Come congratulate the winners!

Go Beyond with Cisco Customer Experience at Cisco Live

3 min read

Hear from Jacqui Guichelaar on what's in store for Cisco Live Melbourne this year, plus why she's so excited to get to this year's event!

Get Inspired and Go Beyond with Cisco Customer Experience at Cisco Live Melbourne

4 min read

Check out what Cisco Customer Experience has in store at Cisco Live Melbourne in just a couple of weeks!

Building an AI-Native Security Operations Center: Revolutionizing Your Cyber Defense

7 min read

The most recent blog from Kunal Hatode focuses on building an AI-native security operations center. Come dive into the details and join the conversation.

Empathy in Action: How Cisco Changes Lives with The Opportunity Platform

4 min read

See how Cisco's efforts in EMEA are making changes for some people directly affected by the war in Ukraine. Learn more about The Opportunity Platform today!

The Art and Science of CX Success

2 min read

Review a few of the latest customer and partner success stories as part of CX Day!

Customer Experience is a Learning Experience

2 min read

Learn more about the beginnings of Tal Schierau's career and see how he got started in customer experience. You might learn a little along the way, just like he has!