Customer Experience

November 18, 2021

CUSTOMER EXPERIENCE

Talking Healthcare with a Team of CX Healthcare Experts

As health systems face a myriad of challenges, technology remains at the heart of helping them to accelerate business value and remove burdens. Learn how the CX Americas Healthcare Practice combines Cisco technology and extensive healthcare expertise to help customers develop strategy and deploy technology.

November 2, 2021

CUSTOMER EXPERIENCE

Avoid Application Revenue Loss with Full-Stack Observability

When you can’t fix what you can’t see, enterprises need the full-stack observability (FSO) and intelligence to turn data into insights and translate them into actions.

October 19, 2021

CUSTOMER EXPERIENCE

Keys to a Better CX: Security, Observability, and Flexibility

Cisco CX Business Critical Services understands the pressures you face to keep up with digital demand and has the strategy and expertise you need when transforming your infrastructure for a better customer experience.

October 13, 2021

CUSTOMER EXPERIENCE

Transformational Fitness Series, Part 2: Build Enduring Teams

In this continuing series, learn how transformation leaders cultivate a culture that empowers teams to take risk, embrace failure, and build confidence to drive change that sticks.

October 12, 2021

CUSTOMER EXPERIENCE

The Secret to Superior Customer Experience

In today’s connected, fast-paced world, consumers and hybrid workers alike are hard-pressed for time. The success of a business is dependent on whether they can help deliver their product or service as quickly and securely as possible. Read the secret to superior customer experience.

October 5, 2021

CUSTOMER EXPERIENCE

Transformational Fitness, Part 1: Are You Fit for Transformation?

Endurance, stamina & heart are not only indicators of physical fitness, they’re also characteristics of teams with transformational fitness. Learn what enables teams to succeed in this three part series.

September 27, 2021

CUSTOMER EXPERIENCE

Using INFRAM to Modernize Today’s Healthcare

Investments in infrastructure are on the rise, fueled by the digital transformation of healthcare. A foundational digital infrastructure is key to the modern healthcare organization of today and tomorrow. Learn how Infrastructure Adoption Model (INFRAM) can help healthcare leaders visualize and address gaps in their technology strategy.

September 16, 2021

CUSTOMER EXPERIENCE

Rakuten Mobile & Cisco CX: Disrupting the Industry, Together

Cisco's work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game.

September 15, 2021

CUSTOMER EXPERIENCE

Celebrating One Million Cisco Community Members

The Cisco Community has become central to customer experience. This month we surpassed 1M registered Cisco Community members, who collaborate with their peers to help use and optimize their purchases.

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