Customer Experience

September 16, 2021

CUSTOMER EXPERIENCE

Rakuten Mobile & Cisco CX: Disrupting the Industry, Together

Cisco's work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game.

September 15, 2021

CUSTOMER EXPERIENCE

Celebrating One Million Cisco Community Members

The Cisco Community has become central to customer experience. This month we surpassed 1M registered Cisco Community members, who collaborate with their peers to help use and optimize their purchases.

September 9, 2021

CUSTOMER EXPERIENCE

Introducing Success Track for Data Center Network

Simplify and accelerate your path to success with the right use-case guided expertise, learning and insights to get to business value faster. Learn how with Success Tracks for Data Center Network.

September 9, 2021

CUSTOMER EXPERIENCE

Celebrating Our Customers’ Innovation

Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.

August 17, 2021

CUSTOMER EXPERIENCE

Four Security Best Practices for Today’s High-Risk Digital World

Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more infrastructure vulnerabilities than ever. Learn what you can do to reduce cyberthreats.

August 9, 2021

CUSTOMER EXPERIENCE

Securing Medical Devices and Patient Data from Cyberattacks

The dramatic rise in connected medical devices has provided rich, intelligent data to improve patient diagnosis and treatment. It has also opened the door wider for cybercriminals to steal patient data and disrupt patient care enabled by connected medical devices. Learn why the healthcare industry is a target for cyberattacks.

August 6, 2021

CUSTOMER EXPERIENCE

Revolutionizing Customer Engagement and Collaborative Development

Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and revolutionizing customer engagement in the process.

July 28, 2021

CUSTOMER EXPERIENCE

Enabling Global Sporting Events: Top 5 Challenges

With one of the world’s largest sporting events on the horizon, get a behind-the-scenes look from one of Cisco’s Distinguished engineers on how they plan, implement, and overcome unique IT challenges enabling best-in-class live event digital experiences.

July 27, 2021

CUSTOMER EXPERIENCE

Avoiding the Consequences of Business Disruption

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

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