#innovation

September 29, 2020

CISCO SERVICES (CX)

Getting Back to the Human

“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.

September 17, 2020

INNOVATION

Creating Intelligent Customer Experiences: A Conversation with Kustomer and ActionIQ

Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.

July 31, 2020

FINANCIAL SERVICES

New (fiscal) year, new world in financial services

Happy new year! – well at least here at Cisco. As Cisco embarks on Fiscal Year ‘21, we take a deep breath and reflect on the last 12 months. Looking back over this past year, the world has changed more than any of us could have predicted.  Long-awaited summer trips have been replaced with staycations, […]

July 23, 2020

INNOVATION

Making the impossible “possible” with the Innovate Everywhere Challenge

Managing the Innovate Everywhere Challenge (IEC) is passion at its best! Read about my “aha moments” and insights as we celebrate the 5th year anniversary of IEC.

June 29, 2020

EXECUTIVE PLATFORM

Reimagining business for the 21st century: A discussion

Crucial business lessons amidst a global crisis with The Economist Events and a dozen executives from across EMEAR.

June 25, 2020

INNOVATION

Cheers to the 5th anniversary of the Innovate Everywhere Challenge

True innovation is always an emotional roller-coaster and running global innovation programs certainly feels the same. Check out key insights and lessons learned from Cisco’s largest employee competition.

How Technology Enables Small Business to Transform and Innovate

Two small businesses from completely different industries. Both with stories of innovation and transformation, identifying white spaces that needed addressing and finding innovative ways to solve those challenges. Learn more about them at our virtual session, The Cisco Designed Portfolio: Right-Sized & Right-Priced for Small Businesses.