Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.
Rashmi, a User Experience Engineer, shares her story about taking part in Cisco's Innovation Pipeline and what the experience meant to her.
Happy new year! – well at least here at Cisco. As Cisco embarks on Fiscal Year ‘21, we take a deep breath and reflect on the last 12 months. Looking back over this past year, the world has changed more than any of us could have predicted.
Managing the Innovate Everywhere Challenge (IEC) is passion at its best! Read about my “aha moments” and insights as we celebrate the 5th year anniversary of IEC.
Crucial business lessons amidst a global crisis with The Economist Events and a dozen executives from across EMEAR.
The beauty of Webex Rooms is that you can seamlessly work from anywhere - back to the office or not!
True innovation is always an emotional roller-coaster and running global innovation programs certainly feels the same. Check out key insights and lessons learned from Cisco’s largest employee competition.
Two small businesses from completely different industries. Both with stories of innovation and transformation, identifying white spaces that needed addressing and finding innovative ways to solve those challenges. Learn more about them at our virtual
New technologies don’t just arrive, wholly formed, on the doorstep of customers. The right people, building blocks, business drivers, and regulations need to be in place to make them happen.
