innovation

September 17, 2020

INNOVATION

Creating Intelligent Customer Experiences: A Conversation with Kustomer and ActionIQ

5 min read

Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.

August 10, 2020

WE ARE CISCO

Rushing into New Opportunities: The Innovation Pipeline

3 min read

Rashmi, a User Experience Engineer, shares her story about taking part in Cisco's Innovation Pipeline and what the experience meant to her.

July 31, 2020

FINANCIAL SERVICES

New (fiscal) year, new world in financial services

1 min read

Happy new year! – well at least here at Cisco. As Cisco embarks on Fiscal Year ‘21, we take a deep breath and reflect on the last 12 months. Looking back over this past year, the world has changed more than any of us could have predicted.  Long-awaited summer trips have been replaced with staycations, […]

July 23, 2020

INNOVATION

Making the impossible “possible” with the Innovate Everywhere Challenge

3 min read

Managing the Innovate Everywhere Challenge (IEC) is passion at its best! Read about my “aha moments” and insights as we celebrate the 5th year anniversary of IEC.

June 29, 2020

EXECUTIVE PLATFORM

Reimagining business for the 21st century: A discussion

3 min read

Crucial business lessons amidst a global crisis with The Economist Events and a dozen executives from across EMEAR.

June 25, 2020

INNOVATION

Cheers to the 5th anniversary of the Innovate Everywhere Challenge

2 min read

True innovation is always an emotional roller-coaster and running global innovation programs certainly feels the same. Check out key insights and lessons learned from Cisco’s largest employee competition.

How Technology Enables Small Business to Transform and Innovate

2 min read

Two small businesses from completely different industries. Both with stories of innovation and transformation, identifying white spaces that needed addressing and finding innovative ways to solve those challenges. Learn more about them at our virtual session, The Cisco Designed Portfolio: Right-Sized & Right-Priced for Small Businesses.

May 8, 2020

HIGH TECH POLICY

Using Wi-Fi? Thank a 35 year-old FCC decision which laid the path for today’s age of connectivity

4 min read

New technologies don’t just arrive, wholly formed, on the doorstep of customers. The right people, building blocks, business drivers, and regulations need to be in place to make them happen.