Chris Rittler

Vice President, Cisco CX Product Management

Customer Experience

Chris is a seasoned senior executive with many years of success in products and services for wireless, telecom, digital media, and content distribution. Throughout his career, Chris has held leadership positions at a mix of Fortune 500 companies and start-ups including ABB; Deluxe Digital Distribution; Frontier Communications; Tropos Networks; and Motorola. Most recently, Chris was CEO of Cape Productions Inc, a SaaS start-up which was acquired by Motorola Solutions. He has been responsible for bringing value to customers through disruptive technologies by leading innovation and development of breakthrough telecommunications systems and services for cellular, broadband wireless, and streaming video. His expertise encompasses sales and marketing; strategic planning; product development and management; business development; and team building. Chris holds an M.B.A. from Northwestern University, Kellogg School of Management; an M.S. Electrical Engineering from University of Wisconsin Madison; and a B.S. in Engineering from Marquette University.


October 19, 2021


Keys to a Better CX: Security, Observability, and Flexibility

Cisco CX Business Critical Services understands the pressures you face to keep up with digital demand and has the strategy and expertise you need when transforming your infrastructure for a better customer experience.

August 17, 2021


Four Security Best Practices for Today’s High-Risk Digital World

Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more infrastructure vulnerabilities than ever. Learn what you can do to reduce cyberthreats.

July 27, 2021


Avoiding the Consequences of Business Disruption

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

June 14, 2021


Building Secure, Resilient IT to Move Your Business Forward

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.

April 22, 2021


Transform IT for Agility, Innovation, and Growth

It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay ahead of tomorrow’s challenges.

March 30, 2021


It’s Time to Reimagine IT for Agility, Growth, and Innovation

For more than a year now, organizations have been under relentless pressure to recover, transform, and grow. Even the most digitally savvy CIOs have faced daunting IT challenges, from non-stop cyberattacks and an intensifying skills gap to legacy IT challenges hampering transformation efforts. Learn how Cisco Business Critical Services is helping organizations reimagine IT.

December 2, 2020


Building Adaptive IT that Runs at Market Speed

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

October 28, 2020


Reimagine the Future of Work with Cisco Business Critical Services

Stay resilient, prepare for the future, and build long-term value. Read how Business Critical Services are helping organizations of all sizes reimagine the future of work.

October 15, 2020


The Must-Know Techniques to Prevent IT Downtime

IT outages cost organizations an extraordinary sum: $700 billion a year in North America alone. To avoid them, you need a stable, secure network. Learn the basics of preventing an incident, conducting a review, and tapping into global intelligence to improve your performance.