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Chris Rittler

Vice President, BCS Product Management

CX Business Critical Services

Chris is a seasoned senior executive with many years of success in products and services for wireless, telecom, digital media, and content distribution. Throughout his career, Chris has held leadership positions at a mix of Fortune 500 companies and start-ups including ABB; Deluxe Digital Distribution; Frontier Communications; Tropos Networks; and Motorola. Most recently, Chris was CEO of Cape Productions Inc, a SaaS start-up which was acquired by Motorola Solutions. He has been responsible for bringing value to customers through disruptive technologies by leading innovation and development of breakthrough telecommunications systems and services for cellular, broadband wireless, and streaming video. His expertise encompasses sales and marketing; strategic planning; product development and management; business development; and team building. Chris holds an M.B.A. from Northwestern University, Kellogg School of Management; an M.S. Electrical Engineering from University of Wisconsin Madison; and a B.S. in Engineering from Marquette University.

Articles

June 14, 2021

CUSTOMER EXPERIENCE

Building Secure, Resilient IT to Move Your Business Forward

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.

April 22, 2021

CUSTOMER EXPERIENCE

Transform IT for Agility, Innovation, and Growth

It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay ahead of tomorrow’s challenges.

March 30, 2021

CUSTOMER EXPERIENCE

It’s Time to Reimagine IT for Agility, Growth, and Innovation

For more than a year now, organizations have been under relentless pressure to recover, transform, and grow. Even the most digitally savvy CIOs have faced daunting IT challenges, from non-stop cyberattacks and an intensifying skills gap to legacy IT challenges hampering transformation efforts. Learn how Cisco Business Critical Services is helping organizations reimagine IT.

December 2, 2020

CUSTOMER EXPERIENCE

Building Adaptive IT that Runs at Market Speed

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

October 28, 2020

CUSTOMER EXPERIENCE

Reimagine the Future of Work with Cisco Business Critical Services

Stay resilient, prepare for the future, and build long-term value. Read how Business Critical Services are helping organizations of all sizes reimagine the future of work.

October 15, 2020

CUSTOMER EXPERIENCE

The Must-Know Techniques to Prevent IT Downtime

IT outages cost organizations an extraordinary sum: $700 billion a year in North America alone. To avoid them, you need a stable, secure network. Learn the basics of preventing an incident, conducting a review, and tapping into global intelligence to improve your performance. 

September 16, 2020

CUSTOMER EXPERIENCE

How Leading Businesses Are Using Analytics to Enhance Their IT

Did you know operational efficiency is the top priority for IT teams today? Because of this, IT leaders say a more reliable infrastructure is a critical step for achieving strategic business priorities. Learn how advanced analytics and insights can help your IT teams confidently optimize your technology’s performance, while providing the assurance of insights into hidden risks.

August 13, 2020

CUSTOMER EXPERIENCE

Looking For IT Expertise? Start With These 3 Criteria

IT departments are more important than ever to business, but they’re also stretched for resources. Thankfully, there’s a solution. Here are three tips on how to choose the right IT vendor, who’ll help you achieve higher performance so you can confidently accelerate transformation goals.

July 29, 2020

CUSTOMER EXPERIENCE

How Automation Can Reveal IT Blind Spots and Unleash Innovation

Automation is a powerful way to keep your business ahead of the competition. Learn how Cisco can help you automate to save time and money, and innovate and respond to emerging threats.