Riding Along On 262% ROI: Forrester Webex Contact Center TEI
Forrester Consulting conducted a Total Economic Impact™(TEI) study to determine the cost savings and business benefits enabled by Cisco Webex Contact Center.
Is the Contact Center Getting Smarter?
Sentiment savvy agents are the next step in the intelligent contact center – and Cisco is leading the way introducing Webex Experience Management.
Get More Productive and Intelligent Workplaces with Webex
The latest updates to enhancements to Webex are designed so you can look and sound your best and make the most of your time –whether you are working from home or have moved to a hybrid experience.
Rethinking Room Booking and Workspace Analytics – Cisco Webex Rooms is Changing the Game Again
Cisco Webex Rooms strikes again with new AI innovations that extend to the meeting room and beyond, delivering the tools to streamline what really matters — getting stuff done.
Safe at the Office, Productive Anywhere with Webex 10X Better Experiences
New Cisco Webex innovations help employees be more productive from anywhere and help companies plan for a safe return to the office.
Process Paralysis? Create a More Agile Workplace in Financial Services
Collaborative technologies are allowing financial institutions to become more flexible by documenting, accessing, and leveraging the collective knowledge across global locations.
The Mobile Workspace For Collaboration
The first thing you may wonder is how can you have a mobile workspace. After all, the point of being mobile is that you can be anywhere and if you’re anywhere, you may not have a physical workspace. This means your accessories must also be mobile. They should fit in your pockets, or at least […]
Which Collaboration Applications Are Right for Me?
As a member of the Sales Engineer Organization, I spend lots of my time staying close to midsized customers observing how teams that do great work are leveraging applications to collaborate. The number of choices available can make choosing the right tools an interesting journey. Is there one solution to meet all needs? Midmarket organizations […]