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Getting Past the Global: A Chat about Virtual Teams with Arnaud Boue

Collaborative communication is a challenge we all face, especially when we need to communicate globally.  Many of us  know all about the difficulties of working across borders and time zones: with the best will in the world, it can sometimes be a recipe for confusion, exclusion and missed opportunities.

With this in mind, I decided to ask one of Cisco’s virtual collaboration veterans for his take on how to work as a global team, and get it right.

Arnaud Boue is a Cisco Finance Business Manager.  In 2010 he was invited to work on the design of a WW team looking at how to deliver world-class Business Intelligence Services.

His initial approach was, as he puts it, “fairly standard”. He’s the first to admit that things started going awry straight away: “It’s all too common to fall into the trap of miscommunicating common goals, especially when you are working with a multi-national team.  If you don’t ensure that everyone is properly briefed, people usually start to work regionally, not globally.”

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Cisco Unifying Diversity – Are YOU an Ally?

It’s not often that we realize we are in the majority, which is usually an indication that we are. What responsibility do we have, when we hold this majority seat, to listen to and help bridge the gap for others around us, or to be an ally to those in traditionally marginalised groups? Discrimination at work still exists globally and locally. Harnessing our social networking power by bridging gaps between majority and non-majority groups may lead to a more powerful and sustainable change, addressing bullying and discrimination in the field.

 

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Cisco Diversity Allies ‘Come Out’

July 27, 2012 at 12:23 pm PST

What is the role that allies can play in workplace inclusion? Most commonly used in the Lesbian, Gay, Bisexual and Transgender (“LGBT”) community, the term allies refers to those who don’t identify as LGBT, but who share a commitment to inclusion for all, and who are eager to contribute to corporate inclusion efforts by advocating on behalf of under-represented workplace communities.

On August 2nd,  Cisco is co-sponsoring a free webinar called Allies ‘Come Out:’ Allies Are Changing the Face of Workplace Diversity and Inclusion. Moderated by Jennifer Brown of JBC, the webinar is from 1:00 to 2:15 pm EST.

The panel of diversity and leadership professionals will discuss the important role that allies have played in civil rights movements and the work that is underway globally for human rights, dignity and respect. Learn about Read More »

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Suffering in Silence

I was invited to attend the 20th birthday bash of the Employees’ Forum for Disability in London recently.  The host was Ruby Wax, a popular UK comedienne.

I didn’t know this prior to the event, but she has battled with repeated, severe bouts of clinical depression for many years.

Depression is one of the most silent, least visible afflictions that people can experience.  And the enduring stigma attached to mental health issues means that many people suffer in silence.

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Asian-Pacific American Heritage Month

May is the Asian-Pacific American Heritage Month. For those who aren’t familiar, the Asian-Pacific American Heritage Month in May commemorates two major United States events in the Asian American and Pacific Islander history --The first group of Japanese immigrants arrived in America on May 7, 1843 and the transcontinental railroad (thanks to the labor of many Chinese immigrants) was completed on May 10, 1869.  The month of May--to celebrate the Asian-Pacific American traditions, culture, and history--was officially designated by the Congress in the 1990s.

It is June and although this seems a little belated, technically speaking, every month or day for the matter should be a celebration of whatever your heart desires--whether it is your family and friends, your culture, your favorite band… you name it! For Cisco, everyday is a day of inclusion and diversity, and it is evident in Cisco’s extensive efforts in supporting more than 10 different Employee Resource Groups (ERGs), participation and sponsor for world-wide inclusion and diversity events, and so much more.

At the Cisco Asian Affinity Network’s (CAAN) Asian-Pacific American Heritage Month celebration event on June 6, 2012, I learned that Cisco is recognized by Asia Society as a finalist in three different categories for the 2012 Diversity Leadership Forum Awards: (1) Best Company for Read More »

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