accountability

Thriving in a digital world requires agility. To bring this concept to life, members of my team created a Digital Business Agility (DBA) framework.

To enable actionable accountability, establish clear measurement criteria based on roles and responsibilities. Then enable people to act and challenge the metrics to align to a new business model allowing them to measure that progress. Remember that criteria should be cross-functional and applied through organizational lines of authority. In addition, measurements should roll up and […]