There is $1.3 trillion value at stake in the financial services industry projected by 2022. Capturing this value requires embracing today’s digital disruption and the major technology transitions of mobility, collaboration, cloud, big data analytics, and security.
Join us at Cisco Live Berlin 2016 from February 15th -19th to learn how Cisco can help you on your digital business transformation journey.
Read More »
Tags: #CLEUR, customer experience, digital, digital bank, digital solutions, remote expert, security, virtual expertise
What are the secrets to a successful digital transformation? We’re exploring that in our Going Digital podcast hosted by Peter High, President of Metis Strategy, Author and Keynote Speaker. Peter recently interviewed Gus Shahin, the Chief Information Officer and Senior Vice President of IT at Flex (formerly known as Flextronics) to understand their success. Note – this transcript has been edited due to space limitations.
Flex manages supply chains and manufactures products for companies – from large OEMs like Cisco to startups. They procure, manufacture, distribute, and repair products for their customers with about 100 factories in 40 countries.
Read More »
Tags: Business Trends, connected factory, Connected Futures, digital, Digital Manufacturing, Factory, innovation lab, Internet of Everything, IoE, IoT, IT collaboration, Manufacturing, podcast, supply chain
As Mike Riegel pointed out in his recent blog, ‘Financial services is the prime example of an IT-intensive industry.’ Financial institutions rely on consistent technology and innovation to compete and to ensure compliance with regulatory requirements. Customers put a lot of trust in their financial services provider to secure their data and privacy.
On the other hand, cyber criminals put financial institutions in their sights in efforts that, when successful, can damage customer trust and an institution’s reputation. Financial institutions around the world are targets for malware, phishing, ransomware, and ATM skimming. The most serious losses come from targeted attacks. According to the Cisco 2016 Annual Security Report, malware is becoming increasingly sophisticated and cyber criminals are launching attacks through a variety of attack vectors, including tools that users trust or view as benign. Furthermore, targeted attacks are on the rise and the cyber criminals are unrelenting in the execution their mission.
Read More »
Tags: #SecurityEverywhere, Bill Fearnley Jr, Chris Christiansen, Christian Christiansen, Cisco, ciscochat, cybersecurity, digital, digital bank, Financial Services, IDC, security
As Cisco’s Chief Digital Officer, my entire focus is on enabling Cisco and our customers to accelerate the digitization of our businesses, countries, and cities.
Digitization provides an enormous opportunity to enable, differentiate, and define new business models; yet at its core, the success of the transition is predicated on the capacity to reimagine and reinvent the actual work. This includes building on the Internet foundation to extend the mobility of work, the distribution of work, the immediacy of work, and how and where work will take place.
Being digital isn’t just about technology. It requires companies to reexamine their entire way of doing business — and how they offer it — to deliver new value to customers and partners through fast innovation and operational efficiency.
Winners will be those who equate digitization not with basic automation, but instead with the notion of reinventing systems and tools to create a continuous cycle of innovation in a company’s product portfolio and operating model.
As we begin 2016, companies are under more pressure to accelerate digitization than ever before.
In fact, according to a 2015 study by the Global Center for Digital Business Transformation (DBT Center), “digital disruption” will displace nearly 4 of the top 10 incumbents by industry over the next five years. The average time to disruption is a mere three years!
Read More »
Tags: Cisco, digital, digital disruption, Digital transformation, digital value, Digital Value at Stake, digitization, digitize, retail, thought leadership, value
Over the past decade, technology has taken monumental strides forward – and every person, every company, every corporation has felt the impact of this digital disruption. The sports and entertainment world is no exception. While some may see this as a threat, we view it as an opportunity for you to pull ahead of the pack.
At Cisco, we’ve prepared ourselves to help you address the opportunity head-on. To better understand exactly what your fans expect in terms of a digital, in-stadium experience, Cisco recently conducted an in-depth fan research study of more than 1,700 sports fans from Australia, New Zealand, the U.S. and the U.K. The study aimed to gauge the value of and fan response levels to new and emerging digital concepts in the sports arena.
The results of the study were conclusive. We can confidently say that we know what sports fans want – a more connected, convenient, and customized in-stadium experience with rich event –day content and services. In today’s world, virtually every person who steps foot in a sports venue brings a mobile device with them and expects to be able to use it to complement and enhance their experience. But reality thus far has not lived up to expectations – nearly half of all fans surveyed reported being dissatisfied their basic Wi-Fi experience.
This gap between expectation and reality provides an immense opportunity for sports venues and properties. Fans have not been shy about what they want and what they value. Reliable connectivity is no longer enough. Fans today want their smartphones to do 2-3 times more inside the stadium than they did three years ago. They demand to use their smart phones for additional services and conveniences – in parking, in concessions, in merchandise, in ticketing. And it doesn’t stop there. There is an insatiable desire for more and more relevant content, and more and more interactivity and digital engagement. The possibilities are endless…but so are the opportunities.
New digital experiences enable you and your partners to engage more meaningfully with your fans. Relevant services, branding and promotions can be segmented, targeted and personalized in ways never possible before. New insights into fan behaviors enable you to deepen your relationships and grow your business.
So the question remains – which side of the digital divide do you want to be on? Earlier this year, former Cisco CEO John Chambers famously predicted that forty percent of businesses will not exist in a meaningful way in 10 years. With more than 350 customers in over 40 different countries, Cisco’s Sports & Entertainment Solutions Group is positioned to help bring your organization through this period of disruption and to the forefront of innovation – ushering in a new age of digital sports fans.
Your fans are ready. We’re ready. Are you?
Want to learn more? Follow us on Twitter @CiscoSESG
Tags: Cisco, Cisco Sports & Entertainment, digital, digital disruption, Digital transformation, Ken Martin