Cisco Lifecycle Advantage
Frictionless Renewals for Partners with Cisco Lifecycle Advantage
With Lifecycle Advantage, Cisco automatically sends out co-branded partner notifications, informing customers of contracts and services that are expiring.
Top Tools for Customer Success
Cisco offers several tools for partners to enhance their customer success practices and, in turn, help customers get the most from the product or solution they purchase. These tools help monitor customer progression through the digital lifecycle, offer data on engagement and product consumption, and provide easy ways to renew.
How telemetry can improve customer experience
Access to telemetry data ensures delivery of quality customer experiences. Cisco Lifecycle Advantage’s Success Program Insights lets partners see telemetry data for purchases, to determine if customers are using the product features and how often.
Looking Back at FY22: Cisco Lifecycle Advantage Digital Partner Experience Team Accomplishments
Looking back at the past year, the Lifecycle Advantage digital partner experience team knocked several big projects out of the park, and we hope our partners saw value in the new features and functionalities added to Cisco Lifecycle Advantage and Success Program Insights.
How Cisco Partners are Scaling Renewals
I checked in with two Cisco Partner leaders in the Americas to learn how Cisco partners are scaling their recurring revenue business by leading with a digital renewals strategy. Here are a few highlights:
Success Program Insights: Your digital guide to a better customer experience
Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.
The Total Economic Impact of Cisco Lifecycle Advantage
Cisco Lifecycle Advantage makes an impact, not just on the partners and organizations who use it daily, but a total economic impact in the way of cost savings and business benefits.
Enhancing telemetry for a better customer experience
With Lifecycle Advantage Success Program Insights, partners get even more information to help lead customers through the lifecycle while scaling their own customer success practices.