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BFFs for Life: 4 Ways to Better Align Sales and Customer Success
Partner
Here are four foundational strategies that partners can use to make two organizations BFFs for life.
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Lessons in Loyalty and Love from Cisco’s CX Playbook
Partner
Learn how to provide the kind of connected experience that create loyal, satisfied customers with three fundamental approaches that businesses of all sizes can adopt.
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How to Turn Data Into Something Meaningful
Partner
In today’s digital world, businesses use data every day to increase cross-sell opportunities, re-target customers, grow loyalty, boost profits and create a seamless customer experience (CX).
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Building an Adoption Practice Leveraging a Customer Success Approach
Partner
Driving full adoption of our complete solutions is a foundational critical success factor we all need to be firmly committed to if our customers are going to derive the financial,
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Mid-Year Checkpoint: Three Customer Experience Strategies to Implement Now
Partner
When a vacation starts off bad, it can set the tone for the entire trip. Fortunately, that didn’t happen when my family kicked off our recent vacation in Paris. Because…
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Cisco Earns Top Honors for Partner Enablement and Customer Success
PartnerCisco just took home another award for digital engagement, partner enablement and customer success. Scott Brown shares how we got there.
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Taking a Longer View
Partner
Everyone has to adjust for changes in IT. Customers must see IT as a strategic tool, and the companies that help them, like Long View Systems, have to make sure
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7 Simple Ways to Unlock Sales Growth with Customer Success
Partner
Customer Success can drive growth for your sales organization. Here are 7 simple ways to help do that.
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5 Customer Success Conversation Starters for the C-Suite
PartnerEducating your C-Suite about the value that Customer Success (CS) can drive for your company as a whole – along with each department — is vital. Here are 5 ways
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Fresh Ingredients to Sweeten Your Marketing Recipe
Partner
Michelle Chiantera dives into two new marketing tactics marketers need to explore to help maintain brand relevance as we navigate the increasingly dynamic marketing landscape.
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