Cisco Lifecycle Advantage

December 6, 2023

PARTNER

The Rise of Digital Customer Experience

6 min read

Digital customer experience is one of the most important differentiators for your business. How do you build a great DCX, one that meets your customers’ needs and builds a sustained competitive advantage for your company over the next ten years? Here’s what we’ve done at Cisco.

January 25, 2023

PARTNER

Frictionless Renewals for Partners with Cisco Lifecycle Advantage

2 min read

With Lifecycle Advantage, Cisco automatically sends out co-branded partner notifications, informing customers of contracts and services that are expiring.

December 13, 2022

PARTNER

Top Tools for Customer Success

3 min read

Cisco offers several tools for partners to enhance their customer success practices and, in turn, help customers get the most from the product or solution they purchase. These tools help monitor customer progression through the digital lifecycle, offer data on engagement and product consumption, and provide easy ways to renew.

November 14, 2022

PARTNER

How telemetry can improve customer experience

2 min read

Access to telemetry data ensures delivery of quality customer experiences. Cisco Lifecycle Advantage’s Success Program Insights lets partners see telemetry data for purchases, to determine if customers are using the product features and how often.

August 30, 2022

PARTNER

Looking Back at FY22: Cisco Lifecycle Advantage Digital Partner Experience Team Accomplishments

3 min read

Looking back at the past year, the Lifecycle Advantage digital partner experience team knocked several big projects out of the park, and we hope our partners saw value in the new features and functionalities added to Cisco Lifecycle Advantage and Success Program Insights.

August 8, 2022

PARTNER

How Cisco Partners are Scaling Renewals

4 min read

I checked in with two Cisco Partner leaders in the Americas to learn how Cisco partners are scaling their recurring revenue business by leading with a digital renewals strategy. Here are a few highlights:

August 4, 2022

PARTNER

Success Program Insights: Your digital guide to a better customer experience

3 min read

Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.

July 1, 2022

PARTNER

The Total Economic Impact of Cisco Lifecycle Advantage

2 min read

Cisco Lifecycle Advantage makes an impact, not just on the partners and organizations who use it daily, but a total economic impact in the way of cost savings and business benefits.

June 13, 2022

PARTNER

Enhancing telemetry for a better customer experience

3 min read

With Lifecycle Advantage Success Program Insights, partners get even more information to help lead customers through the lifecycle while scaling their own customer success practices.