Hello again, Marc Nagao and the Cisco Small Business Team.
Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.
Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.
Take it away Dave:
Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.
Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.
Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.
But wait… what exactly did Robin do? We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners
Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:
Three Years of Award-Winning Technical Support
Advanced Product Replacement -either Same Day Ship or Next Business Day**
Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
Major and minor software releases
So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.
Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.
Today MWC 2014 came to a close in Barcelona having been another resoundingly successful event.
Mobile operators and Service Providers have displayed ever increasing interest in Monitization of their infrastructure especially via WiFi and Cisco’s CMX solution.
During the week I had many conversations with SP’s from across the world while very different geographies and facing different challenges, a common theme among the meetings was how can Cisco help us find ways to generate new revenue streams and new monetization models.
At MWC we showed various demos that show how this can be achieved and provide many interesting ideas to the customers to help them think about their own businesses and how they may be successfully applied.
One demo was how various components of Cisco’s SP Architecture can improve services and provide montitization opportunities to a fictitious hotel resort chain with wired and wireless small cells, SON & Analytics all working together. Read More »
Mobile World Congress 2014 continues this week in Barcelona with record attendances.
Many SP’s are exploring new ways to monetize their network investments, in an earlier posting some of these models were explored. Again this week these topics were again very much to the forefront with Service Providers actively discussing and exploring how to take the first steps to exploit this.
Hall 3 @ MWC Analytics:
The volume of traffic at the event was very large and as we can see in Hall 3 below, where Cisco along with a number of large companies are located, was very busy this morning. Read More »
Mobile World Congress 2014 is underway at Fira Gran Via in Barcelona, Spain.
As well as providing the WiFi network to the event, which has over 1200 access points covering the 2.6m sq feet conference venues, Cisco had a number of exciting demos within the booth area in Hall 3.
Cisco’s theme is around utilizing your network infrastructure for business outcomes, being more intelligent, utilizing analytics and delivering capabilities and monetization opportunities.
Utilizing location based information along with various other network related information interesting dashboards and views of the event are possible. These screens show how using the Cisco open infrastructure various sources of data are combined in to a graphical view of the Fira conference venue during day 1 of MWC 2014. Read More »