Hello from sunny San Diego! We are in full swing here at Cisco Live US with 25,000 attendees from our Cisco community of customers and partners, showcasing how we are enabling the digital economy today and well into the future. Chances are that if you know anything about Cisco, you know we’re the networking leader […]
Controlling the wireless network can some times feel like trying to stop a river. Employees, customers and vendors have their favored mobile devices and they want to be able to use them for work and play. The momentum for this trend is strong and the promise of productivity high so it’s becoming increasingly difficult to […]
One of the many great attributes of Connected Mobile Experiences (CMX ) is that it offers a rich location analytics solution. With advanced capabilities like Path Analysis and Correlation, zone-based reporting relies on a minimum of three or more access points which seamlessly detect and report the received signal strength (RSSI) of a client. In […]
As you probably know, Cisco Connected Mobile Experiences (CMX) enables businesses to develop engaging mobile experiences with personalized guest onboarding, engagement, and location analytics. CMX leverages Wifi network intelligence and provides IT departments the creative opportunity to produce new revenue-generating, end-consumer solutions. But I’m often asked what the difference is between MSE & CMX. I’m […]
Guest Wi-Fi has become a must-have, not a nice-to-have requirement for our customers. Today, let’s talk about building customer engagement through guest Wi-Fi and how CMX Connect creates a new guest Wi-Fi experience. We also have a special offer to share if you’re interested in trying out CMX (Connected Mobile Experiences) Connect. Offering Guest Wi-Fi […]
Cisco’s Connected Mobile Experience (CMX) solution employs data from the Wi-Fi network to generate information about devices visiting a venue, which in turn can be used by businesses to gain greater insight into the behavior of their customers and improve customer experience. At the center of the CMX product is the Mobility Service Engine (MSE), […]
Cisco’s Connected Mobile Experiences (CMX) solution leverages information from the Wi-Fi network to collect aggregate location data from mobile devices. This can be used to tease out behavioral patterns and trends, which in turn can help businesses make informed decisions on how to improve the visitor experience and boost customer service. The Mobility Services Engine […]
Since the earliest maps, location accuracy has always been important. Just one degree off on the high seas and the seafaring navigator could be landing in Cuba instead of Florida. As we progress from GPS to indoor location, the quality of location accuracy is no less critical. To define the quality of location, we really […]
As part of the WLC 8.0 release, we addressed customer comments and revamped the user interface (UI) for the MSE. We wanted to make it easier for customers using...
