Customer Success

4 min read

Paul Bueller shares three P's for how partners can increase Extended Enterprise sales, including something he considers a best kept secret.

1 min read

GDT always helped their customers with all things IT, but they're constantly looking for ways to do more. Learn why mastering a customer success practice was the next big step:

2 min read

A customer success practice is centered around being proactive about nurturing customer value and committing your business to helping your clients achieve their desired goals. The important thing is to simply get started...

1 min read

Ken Trombetta shares the hierarchy of needs for a digital business and what Cisco partners can do to help customers get there.

4 min read

Increasingly unsatisfied in a business sector role, Pier found a new role as Customer Success Manager through Cisco's internal recruitment. Find out about his journey to this exciting new role.

1 min read

Customer needs change quickly and Dimension Data is addressing it through Lifecycle Advantage.

3 min read

It takes a fundamental shift in thinking to reimagine how artificial intelligence can unlock new possibilities for their business. Sanjiv Patel shares four tips on how to successfully make that shift.

3 min read

While there’s no surefire way to completely avoid mistakes in digital engagement, you can minimize them in your business by keeping today’s connected and empowered buyer in mind. John Stone shares a few ideas to guide you as you design your strategies:

2 min read

Is your organization in digital denial? The first step is recognizing it, and the next step is admitting the need to do something about it. Steve Cox's blog helps you recognize if you're in digital denial and what you can do to turn things around.