Cisco Earns Top Honors for Partner Enablement and Customer Success
Cisco just took home another award for digital engagement, partner enablement and customer success. Scott Brown shares how we got there.
Customer Success
7 Simple Ways to Unlock Sales Growth with Customer Success
Customer Success can drive growth for your sales organization. Here are 7 simple ways to help do that.
5 Customer Success Conversation Starters for the C-Suite
Educating your C-Suite about the value that Customer Success (CS) can drive for your company as a whole – along with each department -- is vital. Here are 5 ways you can start the conversation.
Increase Your Cross-Selling with the 3 P’s for Extended Enterprise
Paul Bueller shares three P's for how partners can increase Extended Enterprise sales, including something he considers a best kept secret.
Spinning Up a Lifecycle Practice
GDT always helped their customers with all things IT, but they're constantly looking for ways to do more. Learn why mastering a customer success practice was the next big step:
Chart a Course to Customer Success with SuccessHub
A customer success practice is centered around being proactive about nurturing customer value and committing your business to helping your clients achieve their desired goals. The important thing is to simply get started...
A Blueprint for Customer Digitization
Ken Trombetta shares the hierarchy of needs for a digital business and what Cisco partners can do to help customers get there.
I Once Was Lost, But Now I’ve Found A New Role At Cisco!
Increasingly unsatisfied in a business sector role, Pier found a new role as Customer Success Manager through Cisco's internal recruitment. Find out about his journey to this exciting new role.
Keeping Pace on the Customer Lifecycle
Customer needs change quickly and Dimension Data is addressing it through Lifecycle Advantage.