Customer Success

May 22, 2018

WE ARE CISCO

On Track Fitness with Cisco’s Customer Success Team

Marta shares how the Cisco Customer Support team in Raleigh holds each other accountable and helps everyone to stay fit.

May 11, 2018

PARTNER

Cisco Earns Top Honors for Partner Enablement and Customer Success

Cisco just took home another award for digital engagement, partner enablement and customer success. Scott Brown shares how we got there.

May 4, 2018

PARTNER

7 Simple Ways to Unlock Sales Growth with Customer Success

Customer Success can drive growth for your sales organization. Here are 7 simple ways to help do that.

May 1, 2018

PARTNER

5 Customer Success Conversation Starters for the C-Suite

Educating your C-Suite about the value that Customer Success (CS) can drive for your company as a whole – along with each department -- is vital. Here are 5 ways you can start the conversation.

April 5, 2018

PARTNER

Spinning Up a Lifecycle Practice

GDT always helped their customers with all things IT, but they're constantly looking for ways to do more. Learn why mastering a customer success practice was the next big step:

March 21, 2018

PARTNER

Chart a Course to Customer Success with SuccessHub

A customer success practice is centered around being proactive about nurturing customer value and committing your business to helping your clients achieve their desired goals. The important thing is to simply get started...

March 21, 2018

PARTNER

A Blueprint for Customer Digitization

Ken Trombetta shares the hierarchy of needs for a digital business and what Cisco partners can do to help customers get there.

March 15, 2018

WE ARE CISCO

I Once Was Lost, But Now I’ve Found A New Role At Cisco!

Increasingly unsatisfied in a business sector role, Pier found a new role as Customer Success Manager through Cisco's internal recruitment. Find out about his journey to this exciting new role.