Meaningful use stage 2 sets the bar of 5% portal access for patient engagement and stage 3 raises the bar to 25%. What does it take to drive the adoption curve?
There are multiple factors that help the adoption curve to take off. The three key factors that are very important are:
1. Access: The key question is what information and resources are made available for the patients?
2. Value: The key question is based on the data that is made available, what is the value for the patients?
3. Experience: The key question is how seamless experience does the patient have while accessing information and the experts?
While today, the primary focus is to increase access to information by providing a portal to your information system, it will be difficult for adoption to take off if value and experience are not focused on.
Enabling a portal to your information system is the starting point. Providing value added capabilities such as collaboration capabilities in your portal to communicate with your care teams increases the value for the patients. Once these capabilities are provided anytime, anywhere and on any device, with a seamless experience, patients will start using these systems. Enabling continuity of care from the hospital room to the patient’s home and enabling the data to be seamlessly available in the portal when the patient is discharged enables a higher experience. In the era of social media, a great experience leads to more influence with other patients and the adoption continues to grow.
Checkout the Cisco booth (#1301) to learn more about how Cisco is enabling access, value and experience leveraging its solutions at the American Telehealth Association (ATA) conference 2015 currently underway from May 3-5, 2015 in Los Angeles.
Tags: ATA, Cisco Healthcare Solutions, Patient Connect, Patient Engagement
The American Telemedicine Association (ATA) Annual Meeting and Tradeshow is fast approaching! If you’re planning to attend ATA from May 3-5 in Los Angeles, be sure to visit the Cisco booth to see products and solutions that connect patients and care teams so they can easily engage anytime from anywhere.
You’ll find us in booth #1301, where we’ll showcase innovations that overcome the barrier of distance while improving the patient experience. Highlights include:
- Extended Care: Browser-based health and wellness collaboration solution platform
- Telepresence Showcase: DX Series (Android-based touchscreens), SX Series, and Jabber endpoints designed for maximum collaboration
- Cisco Virtual Patient Observation: A centralized approach to patient sitting that can help improve efficiency, staff satisfaction, and staff safety
- Avizia: Mobile telehealth cart that connects physicians, specialists and patients at the point of care
- And more!
While you’re in our booth, let us scan your name badge so you’ll be entered for a chance to win a $250 American Express gift card!
In the meantime, learn more about Cisco Care-at-a-Distance solutions for telehealth. Also take a second to download, Cisco Telehealth Report: Connecting Brazil’s Children to a Healthier Future.
See you in Los Angeles!
Tags: Cisco, healthcare, video
On April 13, 2015, Cisco kicked off day one of the annual HIMSS healthcare conference by hosting a media panel to discuss a range of healthcare technology topics impacting the U.S. as well as around the world including the Internet of Everything (IoE), telehealth, and the use of virtual pediatric networks (VPN).
Members of the media heard from leaders in the healthcare industry about how they are utilizing the latest technologies to provide enhanced healthcare to patients, the meaningful impact on patient-doctor interactions as well as the broader social impact on the community as a whole.
One such example discussed at HIMSS was the results of a program piloted by Cisco; the Federal University of Sergipe, Brazil; and other key partners in Sergipe to bring care via telehealth technology to underserved children who may not have convenient access to physicians given they’re located in such a remote north-east region of Brazil.
On April 13, Cisco released a report called Connecting Brazil’s Children to a Healthier Future, which includes results based on a survey conducted by Cisco. The results indicated that telehealth helps enhance the quality of care to patients, and also reduces travel time it takes to visit a medical specialist. So rather than traveling to a bigger city in Brazil to see a specialist, patients and their families can remain in Sergipe but meet with a specialist over video. Some of the key findings from the pilot illustrate how the technology is having a powerful impact on the patient care. For example, 93% of patients surveyed and who participated in virtual consultations found them effective and were satisfied with their experience.
The pilot, which is slated to go into full production later this month, utilizes Cisco collaboration technology, for example, to help with virtual patient-to-physician consultations. This connectivity allows for the patients located in Sergipe to receive consultations from medical experts residing outside the region – a method that allows patients to tap into a wider pool of medical expertise.
Additional supporting resources:
Connected Healthy Children – Brazil Video (English)
Connected Healthy Children – Brazil Video (Portuguese translation)
Connected Healthy Children – Brazil Video (Spanish translation)
Connected Healthy Children Program
Brazil Starts Pediatric Care Through Telemedicine in Sergipe
Virtual Pediatric Networks Connect Doctors with Doctors
As healthcare challenges are being addressed around the world, many healthcare challenges are actively being addressed inside the U.S. During the HIMSS event, media heard from CHOC (Children’s Hospital of Orange County) about the implementation of a virtual pediatric network.
This virtual pediatric network utilizes Cisco technology and creates a hub to connect leading pediatric oncologists from CHOC Children’s and five other leading hospital locations with one another to collaborate on how to treat children and teens with rare forms of cancer. The VPN consortium aspires to link to 200 cancer centers of excellence globally including 8,000 physicians through the Children’s Oncology Group (COG) http://www.childrensoncologygroup.org.
For more on how CHOC Children’s is utilizing the virtual pediatric network, watch the video here: https://www.youtube.com/watch?v=97LPNwSwXcg&feature=youtu.be
These are just couple of examples where we see the true impact of technology on the healthcare industry. Over the next few years, we are going to see increasing adoption of these types of technologies, which ultimately is going to result in improved quality of patient care. To say the least, we live in very exciting times and we are just at the tip of the iceberg!
Tags: Cisco, healthcare, IoE, IoT, Patient Care, telehealth, video
In the past, enterprise architecture was designed to be silos – Data, Voice, Clinical and many more. Demarcation, Control and Ownership was given special emphasis. IT departments ruled and decided what, when, how systems were procured, installed and operated.
As market transitions happened and new consumption models became available, the line of business started procuring cloud based services to keep up with their demands outside of the IT’s enterprise systems. While this accelerated innovation and efficiencies, with applications everywhere, challenges grew alongside.
As health care providers adopt more cloud and software-as-a-service (SaaS) services, their application environment has become extraordinarily complex. With billions of new cloud, mobile, and Internet of Things (IoT) connections coming over the next few years, things will get even more complicated. IT is facing high operational costs and inefficiencies as they struggle to simply and manages all of these diverse applications, systems, data, and things, many of which no longer even reside within the enterprise. They look for new ways to capitalize on existing resources and data, augment other services outside of the enterprise and deliver new customer experiences to stay ahead.
To keep up with the needs of our customers to enjoy seamless services from anywhere, the Cisco Integration Platform helps to connects all of your diverse on-premise, cloud, and SaaS applications across the enterprise, and makes it easy to securely exchange data and services between them. And it does it in an automated fashion, reusing application integrations and APIs to radically accelerate the delivery of patient experiences.
Cisco is connecting infrastructure with data, applications, and devices to enrich the collaboration and sharing of data between patients, physicians, and providers. Market leading infrastructure solutions can now be integrated into back office clinical applications, and utilized in new ways. Integration is playing a key role in creating a connected healthcare experience. This is leading to more personalized care, self-service, and extending the value a health system can provide outside the four walls of the physical facility. Please visit the Cisco HIMSS booth (#2002) to see the Cisco Integration Platform and many other solutions in action.
It’s my privilege to join Kristen Wilson-Jones, CTO, Sutter Health RD&D and David Chao, Director of Industry Solutions at Mulesoft in a panel discussion at the Mulesoft event at HIMSS 2015 (Time: on April 14th at 5.00pm, RSVP Link: http://himss15reception.splashthat.com). We will talk further about how Internet of Everything will shape up Healthcare delivery and experiences. On behalf of the entire team, I want to invite you to join the conversation.
Look forward to seeing you at HIMSS 2015.
Tags: Cisco Healthcare, cisco integration platform, himss, integration, Internet of Everything
We are looking forward to participating in the HIMSS15 Annual Conference & Exhibition from April 13-15 in Chicago, IL. If you are planning to attend HIMSS15, be sure to visit the Cisco booth (#2002) to discover solutions for mobility, collaboration, telehealth, and patient engagement designed to help your organization deliver safe and affordable care. Highlights include:
- Cisco Mobility and Integration Platform: Mobile patient check in and comprehensive web portal.
- Mobile Heartbeat: Clinical Communications.
- Virtual Patient Observation: A centralized approach to patient sitting that can help improve the workflow for care providers, resulting in increased efficiency, staff satisfaction, and staff safety. Nexus will display their new mobile version.
- Location-Aware Alerts: Partners STANLEY and Extension will show their solution to trigger location-aware alerts in a hospital.
- Avizia Cart: Mobile telemedicine cart.
- Cisco Patient Connect: Patient infotainment systems.
- Cisco Extended Care: Browser–based health and wellness collaboration solution platform that features ad hoc and scheduled video consults, secure messaging, customizable pre–appointment questionnaires, a video library and the ability to capture readings from mobile devices.
- Telepresence endpoints: DX Series (Android-based touchscreens), MX Series, Jabber.
- Ask the Architect: Booth visitors can get their security, mobility, and UCS questions answered by a Cisco Healthcare architect.
In the booth, you can meet with Cisco Healthcare specialists, experience hands-on demos, and watch the in-booth theater presentation highlighting Cisco Connected Health solutions.
Learn more about the Cisco booth, the Connected Health Summit on April 13, and the other exciting activities we have planned for you at HIMSS15.
We’re looking forward to seeing you in Chicago.
Tags: Cisco, healthcare