CX Day

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It’s October 3rd! You know what that means? It’s CX Day - a global celebration focused on organizations, individuals, customers, and partners at the heart of better customer experiences.

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It is CX Day! At Cisco we are using this day as an opportunity to celebrate the positive impact that our Customer Experience (CX) teams have made in the lives of their fellow employees, customers, and partners.

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A strong offense provides a great foundation, but to really stay ahead of threats and bad actors, you need to stay on top of your game by practicing and adjusting your strategy in the face of change and the evolving threat landscape.

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Cisco is kicking off our first ever CX Week, an expanded celebration that recognizes the significance of customer experience.

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International Customer Experience Day is coming, and at Cisco, customer experience is so important that we celebrate the entire week.

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Today is CX Day. How does Cisco Customer Experience (CX) fuel success for our customers, especially during a pandemic? We asked Tony Colon, SVP of CX Engineering & Product Incubation, about Cisco’s accelerated digital transformation and new ways of meeting customer needs and innovating in today’s world.