Pat Patterson

Leader, CX Solutions Marketing

Cisco Customer Experience (CX)

Pat Patterson leads CX Solutions Marketing for services that help customers leverage Cisco’s expertise to accelerate business outcomes and maximize the value of their technology investment. Throughout his career Pat has gained experience in the security, cloud, network, software and collaboration solutions market segments. His expertise encompasses strategic planning, marketing, product/service/software development and management. Prior to Cisco Pat has held leadership roles at Avaya, Nortel Networks, NeoNova Network Services, and IBM. Pat holds several security and service certifications as well as an M. B. A. from the University of North Carolina, Kenan-Flager Business School; a Juris Doctor from the University of North Carolina School of Law; and B.S.in Electrical Engineering from North Carolina State University.


October 25, 2022


Why healthcare is such a target for cyberpredators

The United States healthcare industry has the highest average cost per data breach. Cisco’s Managed Detection and Response (Cisco MDR) helps monitor a hospital's network to detect threats and reduce discovery from days to hours. Hospitals can stop playing defense and go on the offense against data breaches with Cisco MDR capabilities.

September 13, 2022


Cisco Business Critical Services Expands Scrum Services and Adds New Architecture in Latest Release

We are announcing new Cisco Business Critical Services product and feature enhancements. Learn how Cisco’s experts, technology, and automation can help you build resilient IT that drives growth, innovation, and powerful digital experiences.

September 6, 2022


Is the quest for exceptional digital experiences outpacing your IT resources and expertise?

Digital experiences are too complex to manage without the right IT strategy, execution, and resources, especially when it comes to full-stack observability. Fortunately, Cisco Business Critical Services can help.

July 26, 2022


Demand for data sovereignty is moving to local government

Today, the drive for “digital” public trust is changing IT priorities. Ever since the European Union issued the General Data Protection Regulation (GDPR) in 2016, a seismic shift has taken place globally toward the need for data sovereignty. Data sovereignty means that data are subject to the laws and regulations of the geographic location where […]

Four reasons to accelerate your journey to full-stack observability

Increased application usage is accelerating the journey to full-stack observability. Explore four key reasons to reap the benefits of enhanced visibility and how Cisco Business Critical Services can help.

Top 5 cyber attacks of 2020—could they have been prevented?

Read about the biggest cyber attacks of 2020. And learn how you can’t stop every threat, but you can mitigate damage with a zero-trust architecture.