Are you ready to jump in? Partners and customers will have plenty of opportunities to come together to gain knowledge, cultivate a vision, build community, share experiences, and explore the possibilities of IT and CX. You are at the forefront of our business, and we are committed to helping you transform, innovate, and increase your relevance, choices, and differentiation.

Here’s how CX shows up for partners at Cisco Live this year:

Partner Day at Cisco Live!

Partner Day at Cisco Live is invitation-only on Tuesday, June 6, from 10 am – 1:30 pm (PDT). Cisco leaders will share “age of the partner” updates and scaling routes to market presentations, including a preview of CXPSO – 2005 presentation, “Achieve Customer Outcomes with Partner Lifecycle Services (PLS),” at 11:50 am (PDT).

CXPSO – 2005: “Achieve Customer Outcomes with Partner Lifecycle Services (PLS)”

Tuesday, June 6, from 4:30-5:00 pm (PDT), join me for my CXPSO – 2005 presentation on how to “Achieve Customer Outcomes with Partner Lifecycle Services (PLS).” PLS has brought customer outcomes into focus like never before by giving partners deeper alignment throughout the entire portfolio across roles, platforms, service creation and delivery, and knowledge sharing. All of this is powered by telemetry and insights gained through Cisco’s PX Cloud and APIs. Add CXPSO – 2005 to your schedule via the Session Catalog.

Customer Experience (CX) Booth #3310

Visit our CX Booth #3310 in the World of Solutions area to learn how our services help partners and customers transform their businesses. Our CX Booth of over 3,500 square feet (about the size of a tennis court) has a CX Theater for Lightning Talks sessions, CX Demos, workshop space, and more. CX experts will showcase Partner Lifecycle Services (PLS), PX Cloud, and Partner-Driven Customer Success with demos, so make sure to stop by and say hello to our team!  For a preview of everything CX will have available in the World of Solutions, check out the CX at Cisco Live landing page

Partners, Get Ready for Cisco Live Vegas 2023 – Let’s Go!

Go to Cisco’s SuccessHub to learn more about building and sustaining a customer success practice for higher customer satisfaction, loyalty, recurring revenue, and expanded opportunity. You will find partner success stories, FAQs, enablement resources, and more. Also, visit our PX Cloud and Partner Lifecycle Services SuccessHub pages for details on our CX offerings.

Listen to CX Partner Perspectives Podcast. More than ten episodes with partners and CX executives are available to you, including:

Check out Cisco’s Partner Launch Experience, which goes LIVE on Thursday, May 25, for a sneak peek of Cisco Live and partner-exclusive content, including a video from me on how CX shows up for partners this year.

Let’s Go – Cisco Live Vegas 2023!


Register today! Choose your experience in person at Cisco Live in Las Vegas, June 4-8, 2023, or via Cisco Live 2023 global broadcast


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Denzil Samuels

Vice President, Partner Success

Cisco Global Customer Experience (CX)