Cisco Customer Experience (CX)
Saudi Telecom Creates Cybersecurity Center of Excellence
4 min read
As the country’s largest information and communication technology company, Saudi Telecom Company has been helping the country prepare for Saudi Vision 2030 and a 5G world. Read their story here.
Running for Children with Cancer
2 min read
Terry from CX APJC, recently ran in the Boston Marathon raising funds for a local foundation for Children With Cancer.
Partners, Jump into Customer Experience (CX) at Cisco Live! Let’s Go!
2 min read
We invite you to join us at Cisco Live in Las Vegas, June 4-8, 2023. Choose your experience to be in person or via Cisco Live 2023 global broadcast. Register today!
Cisco Live is the time to jump into the future. Together.
3 min read
Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.
Leapfrogging into the future with Cisco’s Digitize Delivery
3 min read
Challenging times often create the best opportunities. I cannot deny that the past few years have been challenging for everyone; from Covid-19 to lockdowns, supply chain disruptions to war and a bubbling energy crisis. Companies the world over have had to navigate many storms, particularly in EMEA in the wake of the war in Ukraine. It is times like these that companies need to increase efficiency and be agile to boost productivity. At CX EMEA, Automation is a key driver for growth, which is one of the reasons we launched ‘Digitize Delivery’ to help our customers save time, money, and speed up Implementations and Operations all in one fell sweep. It has proved to be a game-changer: speeding up digital transformation at a rapid pace.
4 Things I Learned During My First Year at Cisco, in No Particular Order
3 min read
User Experience Researcher Sandra L. made a career pivot to Cisco and celebrated her first anniversary by sharing her biggest learnings from the past year.
The Value of a Collaborative Security Community
3 min read
Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and the impact of a threat (or threats) and then fortifying defenses, operations, and continuity plans accordingly.
Cisco Business Critical Services improves customer experience and reduces costs for OTE Group with automation strategy
3 min read
Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.
From Grief To Giving Back: Using Time2Give To Support the Underserved LGBTQ Widowed Community
3 min read
When Senior Program Manager Bobby M. lost his husband, he was shocked by the lack of support services for the LGBTQ community. Through Cisco's support and using Time2Give, he's rebuilt a happy life and is helping others do the same.