Cisco Customer Experience (CX)

August 22, 2023

CISCO SERVICES (CX)

Cisco CX Helps Trident Technical College Deliver Secure Educational Services

2 min read

Join us in celebrating one of the latest CX Customer Stories. Trident Technical College was able to provide secure, accessible, and innovative educational services by working with Cisco Services to provide a seamless experience for students to access data and learn more effectively.

August 22, 2023

FINANCIAL SERVICES

Increasing your Alpha in Banking

4 min read

Regulatory pressures, environmental sustainability commitments, and cyber security risk are all demanding an enterprise re-think and ongoing transformation.  If a bank wants to increase its alpha then it’s going to need a comprehensive artificial intelligence (AI) strategy.

August 8, 2023

CISCO SERVICES (CX)

AI Collaboration Is Anything but Artificial

2 min read

Let’s continue the journey I started in my first blog about Cisco, AI, and automation. In it, I focused on our zero-touch RMA notification tool. Now we’ll explore Webex Chat Assistant, our AI-based conversational tool.

August 1, 2023

CISCO SERVICES (CX)

Just how far can an internship at Cisco take you? Meet a former intern still here 26 years later.

5 min read

Cisco hosted 1700 hundred interns this summer as part of its commitment to developing emerging talent that might one day work at Cisco. The intern program has been around for decades, which Chris Harrison knows very well. He started as an intern and is in his 26th year at Cisco. We celebrated National Intern Day by sharing his story.

July 27, 2023

CISCO SERVICES (CX)

Celebrating Early in Career Talent on National Intern Day – Securing a Great Career

3 min read

To celebrate National Intern Day, we talked to some people who went through Cisco's internship program and are on the path to very bright futures. Here's Gia's story.

July 27, 2023

CISCO SERVICES (CX)

Celebrating Early in Career Talent on National Intern Day

3 min read

To celebrate National Intern Day, we talked to young women who benefitted from Cisco internships and are on the path to very bright futures. Here's Charlie's story.

July 20, 2023

WE ARE CISCO

Campus Ambassador to Intern to Full-time Technical Consulting Engineer

2 min read

Sanya S. absorbed everything about Cisco as a Campus Ambassador, sharing it with others. As a Customer Experience intern, her passion for learning continued. See how her journey began and where she's headed.

June 27, 2023

CISCO SERVICES (CX)

Lead from the front. Building a successful – and happy team

3 min read

Leading a team is as challenging as it is rewarding. The best teams are not the ones that keep their noses to the grindstone, but the ones who master the perfect balance between work and deeper connection. It’s down to the leaders to ensure that is possible. I spoke to James Reid, VP, Cisco CX EMEA UKI, to find out how.