Cisco Customer Experience (CX)

Building a transparent Notification Center to Enable Customer Control

4 min read

Personalization is critical to a guided customer experience. It helps build trust, foster relationships, and enables a deeper connection with customers.

October 4, 2023

CISCO SERVICES (CX)

Driving a Successful Sustainability Agenda – A Deep Dive into a Holistic Approach

3 min read

As sustainability becomes a business imperative among business leaders, a Cisco executive identifies 6 key technology maturity dimensions and looks at how taking a holistic approach to sustainability can give you a competitive advantage to your business and help meet sustainability goals at the same time!

October 3, 2023

PARTNER

Shining a Light on Partners on Customer Experience (CX) Day!

1 min read

It’s October 3rd! You know what that means? It’s CX Day - a global celebration focused on organizations, individuals, customers, and partners at the heart of better customer experiences.

October 2, 2023

CISCO SERVICES (CX)

A Day in the Life of CX is better with YOU!

2 min read

It is CX Day! At Cisco we are using this day as an opportunity to celebrate the positive impact that our Customer Experience (CX) teams have made in the lives of their fellow employees, customers, and partners.

September 21, 2023

CISCO SERVICES (CX)

The one with a bank, the cloud, and SASE

2 min read

The increasing adoption of cloud and Secure Access Service Edge (SASE) is a sign of how rapidly the world of networking and security is transforming.

September 19, 2023

WE ARE CISCO

I’m Wendy, It’s Nice to Meet You

4 min read

Inspired by Cisco Illuminate, Strategy & Planning Manager Wendy S. is taking bold steps to join the Executive Shadow Program and network with other Cisco leaders.

September 15, 2023

CISCO SERVICES (CX)

Getting Work Done Despite the Skills Gap

2 min read

Cisco U. helps IT professionals to close skill gaps and allows organizations to invest, grow and partner to infuse expertise into the workforce.

September 12, 2023

WE ARE CISCO

Welcome to a Year in My Life as a Lifelong Learner at Cisco

5 min read

Communications Manager Brinda T.'s first day at Cisco began with an amazing learning event, setting the tone for things to come! Take a peek into her journey.