Cisco Customer Experience (CX)
Celebrating our 2023 EMEA Cisco Customer Experience Heroes
3 min read
At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.
Gaining Skills For Life with the Cisco Apprenticeship
4 min read
6-12 February marks National Apprenticeship Week in the UK. To join the celebration, I sat down with Mayte Marquez Querol, Adele Every and James Reid to discuss how Cisco Apprenticeship empowers people with skills for life.
Partners, join CX at Cisco Live
2 min read
Cisco CX partners, make sure to join us at Cisco Live EMEA in Amsterdam. Join our Partner Day as well to learn about how we are helping drive this Experiential economy through our Lifecycle Services.
Experience Enabled by Technology Turns Customers into Fans
2 min read
There’s been a shift in B2B, where customers now expect B2C experience. They don’t want to feel a difference between the experiences they have on their personal devices and the apps they use for work. They want technology to be magically everywhere, but unobtrusive. It just needs to work without thinking about it.
Embrace Your Possible at Cisco Live Amsterdam
2 min read
Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.
See. Measure. Reduce. Building a sustainable practice with Cisco Customer Experience (CX)
6 min read
Last fiscal year, Cisco set a goal to reach net zero across its value chain by 2040. As technical leads at Cisco, we share our thoughts on how CX can help our customers along their sustainability journey.
An Easier Way to Secure Your Endpoints
3 min read
Why is it so hard to secure your endpoints? The most simplistic reason is because endpoints are in the hands of human beings who can inadvertently click on a link that introduces malware or unwittingly use an unsecure Internet connection which allows threat actors to access a corporate network.
How Cisco and Hybrid Work Changed My Family’s Life
4 min read
Success Programs Manager Mike R. always had his eye on Cisco but had no idea how much the company and hybrid work would change his family's life. Here, he shares how.
“Walking the Walk” — The Journey to a Customer-Driven CX Cloud
3 min read
“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.