Cisco Customer Experience (CX)

2 min read

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.

6 min read

Last fiscal year, Cisco set a goal to reach net zero across its value chain by 2040. As technical leads at Cisco, we share our thoughts on how CX can help our customers along their sustainability journey.

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Why is it so hard to secure your endpoints? The most simplistic reason is because endpoints are in the hands of human beings who can inadvertently click on a link that introduces malware or unwittingly use an unsecure Internet connection which allows threat actors to access a corporate network.

4 min read

Success Programs Manager Mike R. always had his eye on Cisco but had no idea how much the company and hybrid work would change his family's life. Here, he shares how.

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“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

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Innovation and sustainability have become the buzzwords of the corporate world, and while they both sound intimidating, they can be quite simple. The Cisco BeLux Innovation Challenge winners prove that to be true.

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What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

2 min read

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.

4 min read

After growing up in two separate worlds and almost dropping out of college, Project Specialist Cris shares how he discovered Cisco and his true self.