June 27, 2023


Lead from the front. Building a successful – and happy team

3 min read

Leading a team is as challenging as it is rewarding. The best teams are not the ones that keep their noses to the grindstone, but the ones who master the perfect balance between work and deeper connection. It’s down to the leaders to ensure that is possible. I spoke to James Reid, VP, Cisco CX EMEA UKI, to find out how.

January 24, 2023


We Can’t Ignore the Digital Skills Shortage: Six Public Policies to Address This 21st-Century Crisis

3 min read

Businesses, governments, universities, nonprofits, and other organizations are entering a new era of connectivity and technology. Whether to boost productivity, improve public services, or help make cities more sustainable, this rapid adoption of technology is creating endless benefits. However, one challenge is threatening to stall the digital transformation of the future: the growing digital skills […]