Cisco Customer Experience (CX)

October 13, 2023


Embracing Heritage: A Journey of Resilience and Leadership

4 min read

Hispanic Heritage Month is a time for reflection. This year, I spent time thinking about what it truly means to be a Hispanic leader at Cisco.

October 5, 2023


Cisco CX Collaborates with Puntonet on Network Modernization

2 min read

Let’s see how Puntonet was able to transform its network to strengthen security, performance, and availability throughout Ecuador. Celebrate another Cisco Customer Story with me.

Building a transparent Notification Center to Enable Customer Control

4 min read

Personalization is critical to a guided customer experience. It helps build trust, foster relationships, and enables a deeper connection with customers.

October 4, 2023


Driving a Successful Sustainability Agenda – A Deep Dive into a Holistic Approach

3 min read

As sustainability becomes a business imperative among business leaders, a Cisco executive identifies 6 key technology maturity dimensions and looks at how taking a holistic approach to sustainability can give you a competitive advantage to your business and help meet sustainability goals at the same time!

October 3, 2023


Shining a Light on Partners on Customer Experience (CX) Day!

1 min read

It’s October 3rd! You know what that means? It’s CX Day - a global celebration focused on organizations, individuals, customers, and partners at the heart of better customer experiences.

October 2, 2023


A Day in the Life of CX is better with YOU!

2 min read

It is CX Day! At Cisco we are using this day as an opportunity to celebrate the positive impact that our Customer Experience (CX) teams have made in the lives of their fellow employees, customers, and partners.

September 21, 2023


The one with a bank, the cloud, and SASE

2 min read

The increasing adoption of cloud and Secure Access Service Edge (SASE) is a sign of how rapidly the world of networking and security is transforming.

September 19, 2023


I’m Wendy, It’s Nice to Meet You

4 min read

Inspired by Cisco Illuminate, Strategy & Planning Manager Wendy S. is taking bold steps to join the Executive Shadow Program and network with other Cisco leaders.