Cisco Customer Experience (CX)
4 Things I Learned During My First Year at Cisco, in No Particular Order
User Experience Researcher Sandra L. made a career pivot to Cisco and celebrated her first anniversary by sharing her biggest learnings from the past year.
The Value of a Collaborative Security Community
Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and the impact of a threat (or threats) and then fortifying defenses, operations, and continuity plans accordingly.
Cisco Business Critical Services improves customer experience and reduces costs for OTE Group with automation strategy
Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.
From Grief To Giving Back: Using Time2Give To Support the Underserved LGBTQ Widowed Community
When Senior Program Manager Bobby M. lost his husband, he was shocked by the lack of support services for the LGBTQ community. Through Cisco's support and using Time2Give, he's rebuilt a happy life and is helping others do the same.
Cisco is Home and We Are Family
Cisco felt like family from Day One to Customer Project Manager Chechey W. She shares how her Cisco family had her back while she took on her life's biggest fight.
Cisco Live is about Customer Experience and we are ALL IN
What a week! Cisco Live EMEA flew by nearly as fast as the digital evolution we are witnessing before our eyes! It was incredible to be there in person and to see so many people on the ground in Amsterdam.
Celebrating our 2023 EMEA Cisco Customer Experience Heroes
At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.
Gaining Skills For Life with the Cisco Apprenticeship
6-12 February marks National Apprenticeship Week in the UK. To join the celebration, I sat down with Mayte Marquez Querol, Adele Every and James Reid to discuss how Cisco Apprenticeship empowers people with skills for life.