Cisco Customer Experience (CX)

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I am excited to share some valuable insights from our very own CX SVP, Harry Caldwell. During his fireside chat, he shared a few golden nuggets of wisdom and advice when dealing with failures and fear of visibility.

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If there’s one thing that Raj Bhat, SDA for Premier Accounts in CX (Customer Experience) knows how to do, it’s how to create a bucket list, one that has taken him to Peru, Tanzania and beyond.

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Helping customers achieve business outcomes with the right expertise, services, and solutions is core to what we do. Learn how our new Cisco Lifecycle Services help you achieve outcomes faster.

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Join us in celebrating one of the latest CX Customer Stories. Trident Technical College was able to provide secure, accessible, and innovative educational services by working with Cisco Services to provide a seamless experience for students to access data and learn more effectively.

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See how the HIMSS tool INFRAM helped a Canadian hospital demonstrate the value of investing in cybersecurity.

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Regulatory pressures, environmental sustainability commitments, and cyber security risk are all demanding an enterprise re-think and ongoing transformation.  If a bank wants to increase its alpha then it’s going to need a comprehensive artificial intelligence (AI) strategy.

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Let’s continue the journey I started in my first blog about Cisco, AI, and automation. In it, I focused on our zero-touch RMA notification tool. Now we’ll explore Webex Chat Assistant, our AI-based conversational tool.

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Cisco hosted 1700 hundred interns this summer as part of its commitment to developing emerging talent that might one day work at Cisco. The intern program has been around for decades, which Chris Harrison knows very well. He started as an intern and is in his 26th year at Cisco. We celebrated National Intern Day by sharing his story.

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To celebrate National Intern Day, we talked to some people who went through Cisco's internship program and are on the path to very bright futures. Here's Gia's story.