Cisco Customer Experience (CX)

User Experience Researcher Sandra L. made a career pivot to Cisco and celebrated her first anniversary by sharing her biggest learnings from the past year.

Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and the impact of a threat (or threats) and then fortifying defenses, operations, and continuity plans accordingly.

Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.

When Senior Program Manager Bobby M. lost his husband, he was shocked by the lack of support services for the LGBTQ community. Through Cisco's support and using Time2Give, he's rebuilt a happy life and is helping others do the same.

Cisco felt like family from Day One to Customer Project Manager Chechey W. She shares how her Cisco family had her back while she took on her life's biggest fight.

What a week! Cisco Live EMEA flew by nearly as fast as the digital evolution we are witnessing before our eyes! It was incredible to be there in person and to see so many people on the ground in Amsterdam.

At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.

6-12 February marks National Apprenticeship Week in the UK. To join the celebration, I sat down with Mayte Marquez Querol, Adele Every and James Reid to discuss how Cisco Apprenticeship empowers people with skills for life.

Cisco CX partners, make sure to join us at Cisco Live EMEA in Amsterdam. Join our Partner Day as well to learn about how we are helping drive this Experiential economy through our Lifecycle Services.