Cisco Customer Experience (CX)

Get the most from your networking, data center, servers, storage, and switching gear

The key to getting the most out of your IT infrastructure is to have great support behind it. Find out why IDC chose Cisco as a leader for support services.

How to optimize hybrid cloud resources in an unpredictable, always-on digital world

Today's always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cybersecurity, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge.

Embrace Your Possible, Embrace Digital

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live 2022. Learn how the lifecycle approach helps evolve the digital experience and speed time to value.

Transform Digital Experiences with Insights and Expertise

An agile workforce demands both flexible technology and flexible business solutions. Cisco is committed to providing more service and delivery choices to help ensure your business is secure and efficient as you work to achieve your IT transformation goals. Today, we're announcing Specialized Expertise for Success Tracks and enhancements to our Business Critical Services National subscription services.

Cisco Support honored by J.D. Power and TSIA Certifications for providing outstanding customer service

As an IT manager, you understand the value of quality customer service. Cisco placed as one of the industry’s top support service companies. Make sure you are leveraging our new innovations.

April 28, 2022

CUSTOMER EXPERIENCE

Dealing with Darwin: Charting Your Service Provider Network Evolution

Network evolution is a journey, not a destination, so it’s crucial to innovate in all stages of your network lifecycle. A strategic partner can make that journey go more smoothly.

April 19, 2022

CUSTOMER EXPERIENCE

An always-on strategy to find extraordinary talent for CX Centers Americas

TCE (Technical Consulting Engineer) come from all walks of life, so we want to make the best of their talent journey. We have designed two streams of engagement based on the emerging talent and professional hires.

April 13, 2022

PARTNER

Navigating the Waves of Change with Customer Experience (CX) for Partner Success

To navigate properly, captains must have a thorough knowledge of the boat and its inner workings. We take the same approach with CX Partner Success, helping our partners build a sustainable CX practice with higher customer satisfaction and loyalty, recurring revenue, and expanded opportunity.