Cisco Customer Experience (CX)

3 min read

Leading a team is as challenging as it is rewarding. The best teams are not the ones that keep their noses to the grindstone, but the ones who master the perfect balance between work and deeper connection. It’s down to the leaders to ensure that is possible. I spoke to James Reid, VP, Cisco CX EMEA UKI, to find out how.

1 min read

Alistair Wildman takes one final look back at Cisco Live 2023. Review the event replays, customer heroes, and more.

5 min read

Humans are social creatures – no question about it. We usually need other people to feel happy, safe, and connected. However, on top of playing an important role satisfying our basic needs, relationships are also critical for our career growth. These relationships can take different forms – join me, as I explore some of them with Sayed Hashish, Katharina Vaeth, and Ralf Schmidt.

2 min read

“The Machine is only a tool after all, which can help humanity progress faster by taking some of the burdens of calculations and interpretations off its back.” –Isaac Asimov

1 min read

At Cisco Live we are celebrating you, our customers and partners. The Customer Experience (CX) team is obsessed with your success, ensuring that we help you get from where you are today, to where you want to be tomorrow. We've got your back!

5 min read

Today, we are thrilled to present the Cisco CX Customer Hero Award to eight customers who have demonstrated excellence in their specific categories. The following customers were selected from nominations received from across industries and the Americas region and we are honored to recognize them today- congratulations to all our winners!

7 min read

Securing aviation systems involves proactively identifying, assessing, and addressing potential security vulnerabilities within aviation infrastructure. The work entails simulating cyber-attacks and exploiting weaknesses within the aviation ecosystem. These include communication networks, air traffic control systems, and aircraft avionics. By emulating the techniques, tactics, and procedures (TTPs) of real-world threat actors, cybersecurity professionals can uncover hidden vulnerabilities and evaluate the resiliency of aviation systems against cyber intrusions. The findings from these tests can then be used to develop effective countermeasures, enhance security policies, and contribute to the safety of passengers, crew, and ground personnel.

3 min read

In today’s fast-paced digital world, we are more connected than ever before, and this will continue to accelerate as technology evolves and gets ‘smarter’ with the proliferation of Internet of Things (IoT).

4 min read

Compliance Manager Tiara R. stepped away from Cisco for a new opportunity to reevaluate her career and personal goals, only to realize this was where she needed to be.