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Cisco Customer Experience (CX)

Because every technology experience is personal to you. We’ve got your back!

1 min read

At Cisco Live we are celebrating you, our customers and partners. The Customer Experience (CX) team is obsessed with your success, ensuring that we help you get from where you are today, to where you want to be tomorrow. We've got your back!

Celebrating Excellence: Our 2023 CX Customer Hero Award Winners

5 min read

Today, we are thrilled to present the Cisco CX Customer Hero Award to eight customers who have demonstrated excellence in their specific categories. The following customers were selected from nominations received from across industries and the Americas region and we are honored to recognize them today- congratulations to all our winners!

Grounded by Cybersecurity: Protecting the Aviation Industry from Digital Threats

7 min read

Securing aviation systems involves proactively identifying, assessing, and addressing potential security vulnerabilities within aviation infrastructure. The work entails simulating cyber-attacks and exploiting weaknesses within the aviation ecosystem. These include communication networks, air traffic control systems, and aircraft avionics. By emulating the techniques, tactics, and procedures (TTPs) of real-world threat actors, cybersecurity professionals can uncover hidden vulnerabilities and evaluate the resiliency of aviation systems against cyber intrusions. The findings from these tests can then be used to develop effective countermeasures, enhance security policies, and contribute to the safety of passengers, crew, and ground personnel.

Why Smart Buildings are Becoming a Transformative Necessity

3 min read

In today’s fast-paced digital world, we are more connected than ever before, and this will continue to accelerate as technology evolves and gets ‘smarter’ with the proliferation of Internet of Things (IoT).

May 30, 2023

WE ARE CISCO

Boomerang Strategy: Taking A Step Back to Propel Forward

4 min read

Compliance Manager Tiara R. stepped away from Cisco for a new opportunity to reevaluate her career and personal goals, only to realize this was where she needed to be.

Saudi Telecom Creates Cybersecurity Center of Excellence

4 min read

As the country’s largest information and communication technology company, Saudi Telecom Company has been helping the country prepare for Saudi Vision 2030 and a 5G world. Read their story here.

Running for Children with Cancer

2 min read

Terry from CX APJC, recently ran in the Boston Marathon raising funds for a local foundation for Children With Cancer.

May 15, 2023

PARTNER

Partners, Jump into Customer Experience (CX) at Cisco Live! Let’s Go!

2 min read

We invite you to join us at Cisco Live in Las Vegas, June 4-8, 2023. Choose your experience to be in person or via Cisco Live 2023 global broadcast. Register today!

Cisco Live is the time to jump into the future. Together. 

3 min read

Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.