Cisco Customer Experience (CX)

4 min read

Success Programs Manager Mike R. always had his eye on Cisco but had no idea how much the company and hybrid work would change his family's life. Here, he shares how.

3 min read

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

4 min read

Innovation and sustainability have become the buzzwords of the corporate world, and while they both sound intimidating, they can be quite simple. The Cisco BeLux Innovation Challenge winners prove that to be true.

3 min read

What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

2 min read

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.

4 min read

After growing up in two separate worlds and almost dropping out of college, Project Specialist Cris shares how he discovered Cisco and his true self.

4 min read

At Cisco CX, we are proud to recognize and celebrate the accomplishments of our customers in the APJC region by highlighting five who have been selected to receive a 2022 APJC Cisco CX Customer Hero Award. These awards celebrate their stories of innovation and inspire others with their incredible successes.

4 min read

Cisco Subject Matter Expert Zane West, Senior Director of Customer Experience Product Management, Security Services, discusses the importance of threat detection and response and how services can help SOC teams hunt, investigate, and remediate threats.

2 min read

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Melbourne 2022. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.