Alistair Wildman

Senior Vice President of Cisco Global Customer Experience (CX)

Cisco Customer Experience (CX)

Alistair Wildman as Senior Vice President of Cisco Customer Experience (CX), leads a 20,000-strong team who helps customers transform, differentiate, and accelerate their business value through a broad portfolio of software, subscription, and lifecycle services. His career in technology spans more than 20 years leading software, sales, and customer experience organizations. Prior to his current role, Alistair was Senior Vice President of the Cisco CX Europe, Middle, East & Africa (EMEA) organization, and more recently for CX AMERICAS. He has also held executive positions at technology stalwarts such as Microsoft, Salesforce, and VMware. Alistair is an active advocate for diversity and equity in the workplace and is the global executive sponsor for Cisco’s emerging talent community. He is also the Cisco executive sponsor for Deutsche Telekom, Mass General Brigham, and TD Bank. Alistair is an Information Technology graduate of Leeds Beckett University, UK.


Cisco Live is the time to jump into the future. Together. 

Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.

October 3, 2022


Creating the Hybrid Work Experience That Empowers All Employees

Hybrid work means different things to different employees, so your challenge is creating an experience that empowers all. Learn best practices and more to power up a workforce that works for everyone.

December 15, 2021


Connecting Cars for a Better Experience

Cars are now traveling computers, enabled by Internet of Things (IoT) connectivity. Consumers are demanding the services, safety and intelligence enabled by connected cars and enterprises are benefitting from new business opportunities. Learn how Cisco is a valued partner and innovator to help customers benefit from our growing connected world.

February 2, 2021


Why BT is Adopting Lifecycle Advantage with CX

As the world becomes increasingly digital, how do we enable our partners to support customers with their digital transformation journey? BT, one of our first global partners to adopt the CX Lifecycle model, provides a shining example.

January 27, 2020


How to become a digital-transformation hero

Deliver both technology and business transformation at the same time. Let Cisco Customer Service (CX) show you how with a super power called Collaborative Intelligence.

January 23, 2019


Foresee the Unpredictable at Cisco Live Europe

Cisco brings the power of foresight using machine learning and the power of Business Critical Services. (No superpowers required)