Alistair Wildman

Senior Vice President

Cisco Customer Experience (CX)

Alistair Wildman as Senior Vice President of Cisco Customer Experience (CX), leads a 20,000-strong team who helps customers transform, differentiate, and accelerate their business value through a broad portfolio of software, subscription, and lifecycle services. His career in technology spans more than 20 years leading software, sales, and customer experience organizations. Prior to his current role, Alistair was Senior Vice President of the Cisco CX Europe, Middle, East & Africa (EMEA) organization, and more recently for CX AMERICAS. He has also held executive positions at technology stalwarts such as Microsoft, Salesforce, and VMware. Alistair is an active advocate for diversity and equity in the workplace and is the global executive sponsor for Cisco’s emerging talent community. He is also the Cisco executive sponsor for Deutsche Telekom, Mass General Brigham, and TD Bank. Alistair is an Information Technology graduate of Leeds Beckett University, UK.


February 5, 2024


Cisco CX is Accelerating Outcomes Through Technology Innovation

3 min read

Cisco Customer Experience (CX) is introducing new enhancements to increase the business value that you get through your investments and collaboration with Cisco and our partners.

December 5, 2023


Cisco CX Empowers Sustainability with Expanded Services

2 min read

Cisco CX expands sustainability services, aligning customer technology investments with environmental goals. New offerings empower businesses, reduce costs, and potentially accelerate a greener future with Cisco Lifecycle Services and individual assessments.

December 4, 2023


Club Cisco: Profile of 2023 CX Winners

1 min read

On behalf of Cisco and CX, I would like to personally acknowledge each of our 2023 CX winners for being shining examples of Cisco’s Guiding Principles and role models.

October 2, 2023


A Day in the Life of CX is better with YOU!

2 min read

It is CX Day! At Cisco we are using this day as an opportunity to celebrate the positive impact that our Customer Experience (CX) teams have made in the lives of their fellow employees, customers, and partners.

August 28, 2023


New Cisco Services Help You Achieve Business Outcomes— Faster

4 min read

Helping customers achieve business outcomes with the right expertise, services, and solutions is core to what we do. Learn how our new Cisco Lifecycle Services help you achieve outcomes faster.

Catch the Customer Experience (CX) Cisco Live Replays!

1 min read

Alistair Wildman takes one final look back at Cisco Live 2023. Review the event replays, customer heroes, and more.

Because every technology experience is personal to you. We’ve got your back!

1 min read

At Cisco Live we are celebrating you, our customers and partners. The Customer Experience (CX) team is obsessed with your success, ensuring that we help you get from where you are today, to where you want to be tomorrow. We've got your back!

Cisco Live is the time to jump into the future. Together. 

3 min read

Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.

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