Cisco Customer Experience (CX)

4 min read

Compliance Manager Tiara R. stepped away from Cisco for a new opportunity to reevaluate her career and personal goals, only to realize this was where she needed to be.

4 min read

As the country’s largest information and communication technology company, Saudi Telecom Company has been helping the country prepare for Saudi Vision 2030 and a 5G world. Read their story here.

2 min read

Terry from CX APJC, recently ran in the Boston Marathon raising funds for a local foundation for Children With Cancer.

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We invite you to join us at Cisco Live in Las Vegas, June 4-8, 2023. Choose your experience to be in person or via Cisco Live 2023 global broadcast. Register today!

3 min read

Get a preview of what Cisco Customer Experience (CX) has coming up at Cisco Live 2023 from Alistair Wildman, SVP CX. From the Keynote "Let's Go" to many different opportunities to engage with CX at Cisco Live, this latest post is a great way to prepare for an incredible event that runs from June 4-8.

3 min read

Challenging times often create the best opportunities. I cannot deny that the past few years have been challenging for everyone; from Covid-19 to lockdowns, supply chain disruptions to war and a bubbling energy crisis. Companies the world over have had to navigate many storms, particularly in EMEA in the wake of the war in Ukraine. It is times like these that companies need to increase efficiency and be agile to boost productivity. At CX EMEA, Automation is a key driver for growth, which is one of the reasons we launched ‘Digitize Delivery’ to help our customers save time, money, and speed up Implementations and Operations all in one fell sweep. It has proved to be a game-changer: speeding up digital transformation at a rapid pace.

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User Experience Researcher Sandra L. made a career pivot to Cisco and celebrated her first anniversary by sharing her biggest learnings from the past year.

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Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and the impact of a threat (or threats) and then fortifying defenses, operations, and continuity plans accordingly.

5 min read

We have launched Cisco’s Partner Experience (PX) Cloud in General Availability (GA) worldwide! Starting this week, Cisco partners that resell Success Tracks will now get automatic access to the PX Cloud platform, the Cisco CX single pane of glass, to manage customers' lifecycles.