Cisco Customer Experience (CX)
Exciting Times Ahead
Cisco is bringing back its flagship Cisco Connect events to many regions worldwide to help our customers and partners capitalize on these exciting opportunities.
Get Ready to Rock with CX On Tour
International Customer Experience Day is coming, and at Cisco, customer experience is so important that we celebrate the entire week.
Cisco Business Critical Services Expands Scrum Services and Adds New Architecture in Latest Release
We are announcing new Cisco Business Critical Services product and feature enhancements. Learn how Cisco’s experts, technology, and automation can help you build resilient IT that drives growth, innovation, and powerful digital experiences.
Is the quest for exceptional digital experiences outpacing your IT resources and expertise?
Digital experiences are too complex to manage without the right IT strategy, execution, and resources, especially when it comes to full-stack observability. Fortunately, Cisco Business Critical Services can help.
CX From Sea Level to the Top of America: A Cisconian’s Journey
Customer Success Specialist Jeremy D. summited the highest mountain in the Americas, learning valuable personal and professional lessons along the way.
Powering Hybrid Work with Digital Agility
A reliable, secure, and agile network is crucial to successful hybrid work. Learn key strategies to power hybrid work and ignite innovation with improved connectivity, collaboration, and security.
Success Program Insights: Your digital guide to a better customer experience
Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.
Support Innovation: How Cisco TAC is transforming documentation and simplifying self-service
Cisco Support Services’ TAC is on a quest to improve self-service offerings, make information easier to find, and help you resolve issues without opening a case. To achieve this goal, we have refactored and remodeled the oldest but most heavily used type of intellectual capital: Documentation.
Demand for data sovereignty is moving to local government
Today, the drive for “digital” public trust is changing IT priorities. Ever since the European Union issued the General Data Protection Regulation (GDPR) in 2016, a seismic shift has taken place globally toward the need for data sovereignty. Data sovereignty means that data are subject to the laws and regulations of the geographic location where […]