Cisco Customer Experience (CX)

5 min read

Cisco Live 2024 is right around the corner. Hear from James Turrell, Head of CX Marketing and Communications, on what CX-led sessions and demos will be available to you in Las Vegas this year.

2 min read

We will show up at Cisco Live armed with exclusive content, sessions, interactive demos, partner talks, games and several other opportunities to network, learn and celebrate. Here’s a sneak peek of what we’re preparing for you.

2 min read

Together, at Cisco Live 2024 in Las Vegas, we’ll go beyond - challenging the status quo with human and AI-driven services. Learn how you can Go Beyond with Cisco Customer Experience and our partners to achieve your business outcomes in this AI-driven era.

2 min read

Earth Month reminds us of our role as stewards of the planet's vast network of life. With Cisco's ambitious goals to achieve net zero emissions and integrate Circular Design Principles, we all play a part in this journey. Make sustainable choices, not just during Earth Month, but all year round. Together, we can build a more sustainable, inclusive future.

3 min read

Global Customer Success Adoption Lead Audrey R. pursued her MBA with Cisco's tuition reimbursement support. See why she didn't close this chapter in her sustainability learning.

3 min read

Discover how the latest version of Cisco Catalyst Center reduces risk by integrating with Cisco Lifecycle Services’ Success Tracks to enable predictable business outcomes by combining the best Catalyst Center telemetry, orchestration, and automation capabilities with CX expertise, intellectual capital, and analytics. Advanced features include security advisories, field notices, network bug identifiers, end-of-life notices, remote support authorization, wireless troubleshooting workflows, and more.

3 min read

In today's ever changing digital world, businesses rely on robust network infrastructures to function efficiently and operate securely. With the rise of cyber threats, however, organizations are at a critical point in time where vulnerabilities to their networks are at their highest.

3 min read

Business Operations Manager Marifer started the We Are Cisco Singers as a way to connect when that was difficult, and it was an idea that changed her life.

5 min read

It's time for Cisco Customer Experience (CX) to celebrate the successes of our customers with the Cisco CX Customer Hero Awards. Our customers’ achievements become more and more impressive each year, all while building a better future with help from the Cisco Customer Experience (CX) team.