Making AI Prompts More Effective for SMBs
Stop getting "everything but the kitchen sink" from AI. Learn how to use the Role-Action-Context-Output framework to transform AI from a blunt instrument into a strategic partner for your small business.
Best practices
Cisco CX Empowers Sustainability with Expanded Services
Cisco CX expands sustainability services, aligning customer technology investments with environmental goals. New offerings empower businesses, reduce costs, and potentially accelerate a greener future with Cisco Lifecycle Services and individual
Driving a Successful Sustainability Agenda – A Deep Dive into a Holistic Approach
As sustainability becomes a business imperative among business leaders, a Cisco executive identifies 6 key technology maturity dimensions and looks at how taking a holistic approach to sustainability can give you a competitive advantage to your
Secure Your Hybrid Workforce Using These SOC Best Practices
Learn how your SOC can better support your hybrid workforce with practical advice from Cisco technical marketing and an expert from our award winning Talos Threat Intelligence group.
Five Tips on Working from Home from a 20-Year Work from Home Veteran
Many of us and our partners will be working from home for the foreseeable future. Here are my five best practices (and lessons learned) for making the most of your work situation.
The Fast Pace of Change
Rethinking Secure Technical Innovation to Enable Successful Business Outcomes Over the past 25 years I have been employed in the technology field, my non-technical friends often ask me, “How do...
Cognitive Bias in Incident Response
This blog is a co-authored by Jeff Bollinger & Gavin Reid Are You Too Confident in Your Incident Response? When Charles Darwin stated “Ignorance more frequently begets confidence than does knowledge,” civilization’s evolution from Industrial
Detection in Depth
Defense in depth is a well understood and widely implemented approach that can better secure your organization’s network. It works by placing multiple layers of defense throughout the network to create a series of overlapping and redundant defenses.
How to turn your customer crisis into a competitive differentiator
Cisco strives to deliver a great customer experience, every time. It’s a top priority at our company. But even with that focus, we still trip up from time to time....