Cisco Customer Experience (CX)

June 15, 2023


Paying it forward with sponsorship

Humans are social creatures – no question about it. We usually need other people to feel happy, safe, and connected. However, on top of playing an important role satisfying our basic needs, relationships are also critical for our career growth. These relationships can take different forms – join me, as I explore some of them with Sayed Hashish, Katharina Vaeth, and Ralf Schmidt.

June 13, 2023


Machines as “Thinking” Partners

“The Machine is only a tool after all, which can help humanity progress faster by taking some of the burdens of calculations and interpretations off its back.” –Isaac Asimov

Because every technology experience is personal to you. We’ve got your back!

At Cisco Live we are celebrating you, our customers and partners. The Customer Experience (CX) team is obsessed with your success, ensuring that we help you get from where you are today, to where you want to be tomorrow. We've got your back!

Celebrating Excellence: Our 2023 CX Customer Hero Award Winners

Today, we are thrilled to present the Cisco CX Customer Hero Award to eight customers who have demonstrated excellence in their specific categories. The following customers were selected from nominations received from across industries and the Americas region and we are honored to recognize them today- congratulations to all our winners!

Grounded by Cybersecurity: Protecting the Aviation Industry from Digital Threats

Securing aviation systems involves proactively identifying, assessing, and addressing potential security vulnerabilities within aviation infrastructure. The work entails simulating cyber-attacks and exploiting weaknesses within the aviation ecosystem. These include communication networks, air traffic control systems, and aircraft avionics. By emulating the techniques, tactics, and procedures (TTPs) of real-world threat actors, cybersecurity professionals can uncover hidden vulnerabilities and evaluate the resiliency of aviation systems against cyber intrusions. The findings from these tests can then be used to develop effective countermeasures, enhance security policies, and contribute to the safety of passengers, crew, and ground personnel.

Why Smart Buildings are Becoming a Transformative Necessity

In today’s fast-paced digital world, we are more connected than ever before, and this will continue to accelerate as technology evolves and gets ‘smarter’ with the proliferation of Internet of Things (IoT).

May 30, 2023


Boomerang Strategy: Taking A Step Back to Propel Forward

Compliance Manager Tiara R. stepped away from Cisco for a new opportunity to reevaluate her career and personal goals, only to realize this was where she needed to be.

Saudi Telecom Creates Cybersecurity Center of Excellence

As the country’s largest information and communication technology company, Saudi Telecom Company has been helping the country prepare for Saudi Vision 2030 and a 5G world. Read their story here.

Running for Children with Cancer

Terry from CX APJC, recently ran in the Boston Marathon raising funds for a local foundation for Children With Cancer.