Cisco Customer Experience (CX)
Is the quest for exceptional digital experiences outpacing your IT resources and expertise?
Digital experiences are too complex to manage without the right IT strategy, execution, and resources, especially when it comes to full-stack observability. Fortunately, Cisco Business Critical Services can help.
CX From Sea Level to the Top of America: A Cisconian’s Journey
Customer Success Specialist Jeremy D. summited the highest mountain in the Americas, learning valuable personal and professional lessons along the way.
Success Program Insights: Your digital guide to a better customer experience
Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.
Support Innovation: How Cisco TAC is transforming documentation and simplifying self-service
Cisco Support Services’ TAC is on a quest to improve self-service offerings, make information easier to find, and help you resolve issues without opening a case. To achieve this goal, we have refactored and remodeled the oldest but most heavily used type of intellectual capital: Documentation.
Demand for data sovereignty is moving to local government
Today, the drive for “digital” public trust is changing IT priorities. Ever since the European Union issued the General Data Protection Regulation (GDPR) in 2016, a seismic shift has taken place globally toward the need for data sovereignty. Data sovereignty means that data are subject to the laws and regulations of the geographic location where […]
A Relocation Travel Tale: From Mexico to Poland
Security Problem Manager Emmanuel shares his relocation story that took him from Mexico to Poland and how Cisco had his back during this time.
Extended Support drives sustainability amid supply chain constraints
Cisco Extended Support gives you the same great TAC and refurbed parts for RMAs – for up to two years beyond it’s Last Date of Support (LDoS).
Allied Bank innovates in the financial industry with Cisco CX Cloud
Learn how Cisco CX Cloud helped Allied Bank, the first bank established in Pakistan, in its digital transformation initiative to provide integrated solutions for its customers.