Cisco Customer Experience (CX)
Join CX for Cisco Live Demos
3 min read
With a dozen CX demos throughout Cisco Live Melbourne, let’s get you ready to explore and start accelerating your business outcomes.
Cisco Live is the time to jump into the future. Together.
3 min read
Cisco Live Melbourne is right around the corner. I couldn’t be more excited to spend time with Cisco customers and partners at this energizing event December 5-8, 2023.
Greater Together! Creating more value at Partner Summit 2023
1 min read
At Cisco we are creating more business value for our customers through customizing Cisco tools for our partners.
Don’t shy away from talking about mental health
4 min read
Between the World Mental Health Day and Movember, I had a chat with Mario Sebastian, VP at Cisco CX EMEA South. I really appreciated his authenticity sharing his journey.
Embracing Heritage: A Journey of Resilience and Leadership
4 min read
Hispanic Heritage Month is a time for reflection. This year, I spent time thinking about what it truly means to be a Hispanic leader at Cisco.
Cisco CX Collaborates with Puntonet on Network Modernization
2 min read
Let’s see how Puntonet was able to transform its network to strengthen security, performance, and availability throughout Ecuador. Celebrate another Cisco Customer Story with me.
Building a transparent Notification Center to Enable Customer Control
4 min read
Personalization is critical to a guided customer experience. It helps build trust, foster relationships, and enables a deeper connection with customers.
Driving a Successful Sustainability Agenda – A Deep Dive into a Holistic Approach
3 min read
As sustainability becomes a business imperative among business leaders, a Cisco executive identifies 6 key technology maturity dimensions and looks at how taking a holistic approach to sustainability can give you a competitive advantage to your business and help meet sustainability goals at the same time!
Shining a Light on Partners on Customer Experience (CX) Day!
1 min read
It’s October 3rd! You know what that means? It’s CX Day - a global celebration focused on organizations, individuals, customers, and partners at the heart of better customer experiences.