In her blog Cisco Live is the time to jump into the future. Together. Jacqui Guichelaar, SVP and General Manager, Cisco APJC, talks about how excited she is for Cisco Live Melbourne in December. I couldn’t agree more. Jacqui did a fantastic job previewing the event and providing an overview of several different areas where CX will make a splash this year. I’m here today to give you a glimpse of which specific CX demos you can experience at Cisco Live.

With a dozen CX demos throughout the event, let’s get you ready to explore and start accelerating your business outcomes.

CX Stand

Here are the demos you will find inside the CX stand in Melbourne:

Cisco Lifecycle Services 

Achieve business outcomes faster through AI and machine learning insights, tools, continuous measurement, automation, and expert-led delivery. We can help you reduce risk, minimize costs, and optimize your productivity.


Enhance your productivity and reduce your risk. Cisco offers solutions to simplify and speed up delivery with automation services. Our solutions are easy to consume and can be easily tailored to your needs. Let the experts in the CX stand show you how.

Success Tracks/CX Cloud

Success Tracks, enabled by CX Cloud, helps improve your operational efficiency and reduce risk by providing a 360-degree view of your entire network. Proactive digital insights let you remove roadblocks using expert best practices, and you can boost your staff’s productivity and skills with learning resources.


Explore the range of CX Services for Security that help maximize the benefits of Extended Detection and Response (XDR). Across the board, Cisco’s fully customized service solutions cover your XDR deployment across the detect, correlate, and respond spectrum. Let our experts walk you through it from end to end.

TAC Innovations

Cisco Technical Assitance Center (TAC) leads the way with innovations that have revolutionized the industry. The TAC team’s top priorities when solving your IT issues are simplicity, speed, and efficiency when solving your IT issues. Learn more about how self-service, automated support workflows can reduce your time to final resolution.

Customer Success

Discover how adopting Cisco software and services helps you simplify your operations, cut costs, grow productivity, and save you time – all while accelerating your business outcomes. These demos will explore adoption programs that span networking, security, data centers, and our unified digital platforms.

Cisco Community

One of the most frequented Cisco digital properties is Cisco Community, which serves more than 1.4 million visitors each month and supports in seven languages. Learn more about this trusted, online, peer-to-peer community and knowledge hub, where you always have access to real-time answers.

Partner Framework

Finally, don’t miss the opportunity to talk to the Cisco partner team. The CX Partner Framework covers all the activities that help partners achieve customer goals through the adoption of Cisco solutions. Partner Lifecycle Services helps partners build out branded partner support services. Partners can publish their own service offerings through Partner Experience Cloud. Stop by the CX stand to learn more.

Of course, that’s just what we have going on within the CX stand. We also have three more demos taking place in the Cisco Showcase. So, not only will CX Services for Security be featured in our CX Stand, but you’ll also find a CX Security demo in the showcase area. Additionally, the Cisco Showcase will feature CX demos for service providers, with a focus on the easy-to-use automation provided by our CX Test Automation Manager (CXTM), which provides easy-to-use automation. Finally, you’ll find a networking demo in the Cisco Showcase, where you can engage with CX expert advisors to unleash the value of Cisco Catalyst Center to expedite the delivery of all new capabilities and services.

Last but certainly not least, head over to the Sustainability Zone to see just how CX helps achieve sustainability objectives. Our experts provide a vendor-agnostic approach and we can help you reduce emissions, reduce costs, improve resource efficiency, reduce waste, and much, much more. We begin by listening to you to learn exactly where you are on your sustainability journey before we develop an executable roadmap to get you to exactly where you want to go.

We have so much we want to share with you this year at Cisco Live Melbourne. I’ll be in the CX stand as much as I can. I hope to see you there, but if not, feel free to leave me a comment or a question here and we’ll be in touch.

Let’s Jump into the Future. Together.


James Turrell

Head of CX Marketing and Communications

Customer Experience