digital1

June 20, 2014

FINANCIAL SERVICES

Interaction Technology: Neutralizing the Barriers of Time, Location, and Staffing Levels

3 min read

In my last blog, I continued the discussion about the 24-hour bank and how banks must transition from the physical business model to the digital business model. As part...

June 12, 2014

DIGITAL AND SOCIAL

Our Week as Video Broadcasters: 5 Insights

1 min read

In mid-May, we told you about our plans to broadcast live keynotes from Cisco Live  on Cisco.com, specifically from our home page. Well, we did it. For four days,...

April 22, 2014

DIGITAL AND SOCIAL

How are You Sprucing Up Your Digital Strategy for Spring?

2 min read

It’s springtime…typically the time of year when you need to purge your house of all the clutter that’s accumulated during the winter. At the same time, spring always reminds me...

April 18, 2014

DIGITAL AND SOCIAL

10 Cool Mobile Apps from Cisco You Don’t Know But Should

3 min read

How many apps do you have on your mobile phone or tablet? Too many? Do you use all of them? If you do, you’re in the minority. 22% of people...

March 28, 2014

FINANCIAL SERVICES

Open 24 Hours: Bringing the Full Capabilities of the Branch to Digital Channels

2 min read

In my previous blog I introduced the series with the idea that financial services firms are now being expected to operate and be “Open 24 Hours.” Underlying this is...

March 24, 2014

DIGITAL AND SOCIAL

Vision Alignment in the Digital Age

2 min read

As organizations mature, often they become silo’d into groups with similar charters but without a process to align their efforts. As a member of a team that is responsible for...