Digital and Social
- Digital and Social
An Ounce of Empathy = Several Pounds of Business!
Customer Experience flows from the thoughtfulness taken by a vendor when serving its customers. “Social Listening” programs on social platforms can now actively listen to customers at scale.
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- Digital and Social
Cisco’s Democratization of Data: A Common Language of Measurement
By quantifying and measuring “engagement” around content, every single marketing activity can now be planned, goaled, tracked and optimized in a common context, enabling clear understanding of its relative impact.
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- Digital and Social
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For a peerless Analytics Team, brilliant Data Analysts just as critical as Data Scientists
Finding great data analysts is just as hard as finding greatness in any field, but don’t let the data analyst’s role take a back-seat — especially in a data-driven organization.
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- Digital and Social
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Do You Trust That (Data) Model?
Ready to bet your business on the output of that Data Model? Just a few tests can improve your confidence considerably. Make sure your modelers are worrying about them!
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- Digital and Social
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Digital Pizza: How a Recipe Started Me Thinking on the B2B Customer Experience
A simple experiment by a Michelin-starred chef sparked powerful results around one of the most sought after attributes a brand seeks to offer: positive customer experience.
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- Digital and Social
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Visualizing Data: Four Steps to Your Single Source of Truth
At Cisco, we put our data to work to transform Digital Marketing. Decision making is more than capturing, organizing and visualizing customer data. It also involves nurturing a data-driven culture.
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- Digital and Social
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My Man Crush: Why Future Thinking Makes My Heart Beat
I have a deep fascination for world-changing, mind-blowing, game-changing technology, and for ideas that transform our world, like digital transformation in business, and the digital evolution of our daily lives.
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- Digital and Social
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NEW: Your Digital Cybersecurity Newsfeed
Security news is always changing. Now you can stay up-to-date with your new Cybersecurity Newsfeed. Check it out.
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- Digital and Social
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Customer-led Innovation: Digital Cybersecurity Feed
How Customer feedback is leading Cisco toward developing better experiences.
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- Digital and Social
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How the dCloud Mobile App Can Save Time and Your Weekend
Contributors: Anne RobottiCisco dCloud is more accessible than ever thanks to the new mobile app. Now you can demo from anywhere! Never miss a weekend again.
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