digital1

May 11, 2015

EXECUTIVE PLATFORM

Analytics Opens a Window into Each Shopper’s Journey

3 min read

The key to retail today is customer understanding —where each customer stands on his or her personal shopping journey, whether in-store or out. Retailers must “know” each shopper as never...

Focusing on customers’ top digital journeys

1 min read

I've often written about how we optimize to our Customers' and Partners' top journeys across our web sites and mobile apps. We've found that focusing relentlessly on the top things that...

IoE-Powered Business Transformation Boosts Agility and Efficiency for Oil and Gas Companies

3 min read

This week I’m attending CERAWeek, the premier international gathering of energy industry leaders, experts, government officials, policymakers, and innovators. While this is the 34th annual CERAWeek conference, the...

How Banks Can Begin the Journey to IoE Readiness

3 min read

Cisco’s recent survey of 7200 banking customers in 12 countries left me with a crystal-clear takeaway: consumers are ready for the Internet of Everything (IoE) — and they want...

March 31, 2015

FINANCIAL SERVICES

The Connected Life: The Art of the Possible in Insurance

4 min read

Gathering and Harvesting New Data through “The Connected Life” The Connected Life, the digital life is steadily emerging. Today’s insurance consumers are increasingly tech savvy and want services...

March 30, 2015

EXECUTIVE PLATFORM

The Future of Retail Banking

3 min read

During your morning workout at the gym, a device on your arm measures each step and connects with…your bank. By monitoring your healthy lifestyle, the bank can then arrange a...