Content: Are you Taking the Right Journey?
We all know about the importance of knowing your customer needs, and focusing on the digital journey. But all too often, we overlook the content that customer experiences -- and...
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Digital Technology and the Olympics: When Is it Cheating?
We all know how close we are to our mobile devices and digital technology, and how much we rely on these new tools – 87% of us use our mobile...
It’s Not Too Late: Make Your ‘Digital Resolutions’ for the New Year
Approximately 45% of us make New Year’s Resolutions according to research by the
Observations from the 2014 Consumer Electronics Show
I am just back from attending the 2014 Consumer Electronics show in Las Vegas where I was meeting with customers and visiting the massive show floor. CES is an intriguing...
Digital Philanthropy – How Are You Giving this Holiday Season?
It's the holiday season, and 'tis the season for giving! Since one-third of donations occur in the month of December (source: Network for Good, Chronicle of Philanthropy), digital plays an...
Digital Transformation: Is Your Company Making the Pivot?
80% of survey respondents [administered by MIT/Sloan and Cap Gemini] believe that their companies need to go through a significant digital transformation. However, 63% of those respondents also believe that...
Top 5 Learnings for Any Digital and Social Media Professional
It’s hard to believe that over eight years have passed since I started working with Cisco. Along the way, I learned so much from peers, the industry, and about myself....
2014 Digital and Social Media Trends Twitter Chat Recap
Thank you to everyone that participated in the Let’s Chat! #Ciscosmt Series 2014 Digital and Social Media Trends Twitter chat. What a lively discussion and a special thanks...
What is ‘digital’?
How would you define ‘digital’? As a communication channel or method? A convenience enabler? 1s & 0s? The inverse of analog? Bits versus atoms? Something we can no longer live...