Cisco Customer Experience (CX)

2 min read

Cisco felt like family from Day One to Customer Project Manager Chechey W. She shares how her Cisco family had her back while she took on her life's biggest fight.

3 min read

What a week! Cisco Live EMEA flew by nearly as fast as the digital evolution we are witnessing before our eyes! It was incredible to be there in person and to see so many people on the ground in Amsterdam.

6 min read

The Cisco Global Advocate Awards are back for 2023, where we thank top customers in the EMEA region who support Cisco through advocacy and innovation. Additional ceremonies are planned for the Americas and APJC later in the year.

3 min read

At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.

4 min read

6-12 February marks National Apprenticeship Week in the UK. To join the celebration, I sat down with Mayte Marquez Querol, Adele Every and James Reid to discuss how Cisco Apprenticeship empowers people with skills for life.

2 min read

Cisco CX partners, make sure to join us at Cisco Live EMEA in Amsterdam. Join our Partner Day as well to learn about how we are helping drive this Experiential economy through our Lifecycle Services.

2 min read

There’s been a shift in B2B, where customers now expect B2C experience. They don’t want to feel a difference between the experiences they have on their personal devices and the apps they use for work. They want technology to be magically everywhere, but unobtrusive. It just needs to work without thinking about it.

2 min read

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.

6 min read

Last fiscal year, Cisco set a goal to reach net zero across its value chain by 2040. As technical leads at Cisco, we share our thoughts on how CX can help our customers along their sustainability journey.