user experience

July 16, 2018

COLLABORATION

Why We’re Redesigning the Webex Teams User Experience

An interview about the new Webex Teams user experience with Torkel Mellingen, vice president and leader of The Design Group within Cisco Collaboration, and Ingrid Kvaal, a director in The Design Group.

September 6, 2017

COLLABORATION

Improving the Meeting Experience, One Click at a Time

We simplified the join process for WebEx meetings by tying the audio and video sequence together. With a new user interface, a single click does everything. Just like people expect: fewer clicks, no confusion.

May 16, 2017

COLLABORATION

Product Adoption: The Overlooked Phase of User Experience

The billion dollar opportunity in user experience goes beyond the product itself. It is at the often-forgotten tail end of the customer's journey: User adoption. When buying and deploying new products, make sure the user experience – of both the product and the adoption cycle – is part of your strategy.