Cisco Customer Experience (CX)

July 14, 2022

CISCO SERVICES (CX)

Driving IT efficiency and agility with proactive support from Cisco TAC

3 min read

If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.

June 30, 2022

CISCO SERVICES (CX)

Cisco CX was All In at Cisco Live 2022

3 min read

Take a look back at the Cisco Customer Experience (CX) presence at Cisco Live 2022 in Las Vegas. See what it was like to be back at a "live" and in-person event with CX for the first time in years.

June 14, 2022

CISCO SERVICES (CX)

Meet the 2022 Cisco Customer Experience Heroes

3 min read

At Cisco CX, our customers are our heroes. We are honored to work with change makers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses. We value the opportunity to help our customers embrace their possible.

Getting to the heart of what customers want

3 min read

Listening is at the heart of every good relationship. We all want our voices to be heard, and customers are no different. But when it comes to a company as big as Cisco, listening to customers at scale so that we can build successful relationships with them is a massive undertaking.

June 7, 2022

PARTNER

Cisco Global Customer Experience (CX) Partner Success ALL IN at Cisco Live!

2 min read

Partners, are you ALL IN for Cisco Live? We are! And we are excited to share the latest on CX Partner Success and how we enable you to deliver desired outcomes and be the best strategic advisor to your customers.

Get the most from your networking, data center, servers, storage, and switching gear

2 min read

The key to getting the most out of your IT infrastructure is to have great support behind it. Find out why IDC chose Cisco as a leader for support services.

How to optimize hybrid cloud resources in an unpredictable, always-on digital world

5 min read

Today's always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cybersecurity, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge.

Embrace Your Possible, Embrace Digital

2 min read

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live 2022. Learn how the lifecycle approach helps evolve the digital experience and speed time to value.

Cisco Support honored by J.D. Power and TSIA Certifications for providing outstanding customer service

2 min read

As an IT manager, you understand the value of quality customer service. Cisco placed as one of the industry’s top support service companies. Make sure you are leveraging our new innovations.