Cisco Blogs


Cisco Blog > Collaboration

Collaborating with the New Generation

October 31, 2012 at 3:41 pm PST

I had a troubling thought. If I can no longer be considered part of the new generation, am I now the old generation? Generation X used to sound so modern, but we’re no longer the cool kids. After all, I’m driving a Prius and doing fourth-grade homework with my kid after dinner instead of chasing Skrillex. Now we have the Millennials who, according to Wikipedia, are Gen Y. (But, really, what generation wants to be saddled with a name based on the one that came before it?)

We recently invited a small group of MBA students from University of Southern California’s Marshall School of Business to meet some of our customers for a grilling panel on what companies can expect from the new generation entering the workforce.

They provided first-hand perspective about what it’s like to be new on the block and work with, well, er, an older generation. Compared to our learned comfort with technology, theirs is nearly ingrained based on its presence in their lives since childhood. This difference comes through in their expectations, habits, and predictions for the wonderful world of technology in front of us. Read More »

Tags: , , , , , , , , ,

The Millennials Are Coming!!

Today, Americans in the United States will celebrate the 4th of July, commemorating their independence as a nation.  But how independent are they really, “they” being those Americans who embark upon a career in public service, those persons responsible for keeping their independent and free nation as such?

The answer is:  some are more independent than others, namely the Millennials, you know, that little Generation Next, soon to comprise more than half of the world’s population, and dominate the global workforce?

The Millennials are demanding independence, freedom, and flexibility in the workplace, and not just in the United States.  If you’d like to become better acquainted with them, watch this Ted Talk as Scott Hess discusses who they are and why they’re the “better” generation, and then read on.

Read More »

Tags: , , , , , , , , ,

The Next-Gen Collaborator: Ready for a Mobile Workplace

Today, we’re featuring a guest post from Eric Schoch, senior director for hosted collaboration  in Cisco’s Collaboration organization. Eric is responsible for hosted and “as a service” solutions, strategic pricing and licensing, and business development.

There is simply no denying the increasing importance of being connected. Generation Y in particular, who grew up with mobile devices affixed almost permanently to their hands, views connectivity as one of life’s fundamental resources.

The newest addition to the workforce considers their mobile devices as an essential workplace tool to managing their workload and connecting with their colleagues on the go. While sitting in a meeting or having lunch in the break room, you can almost visualize the text bubbles hovering over crowds of this generation of workers as fingers hammer away at phones and tablets, eyes glued to the shiny screens in their hands. BYOD

But this trend goes far beyond lunch hours and happy hours. As proven by Chapter Two of the 2011 Cisco Connected World Technology Report, the next-generation workforce is demanding flexibility in their choice of devices in both the workplace and remote-work options, illustrating the importance of the Internet in workforce culture. Social media freedom, device flexibility, and work mobility, in the case of 30% of the study’s respondents, are more important when accepting a job than a higher salary.

Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , ,

Welcome to the Financial Services Industry Blog

It has been said that Cisco became Cisco by helping evolve the financial services industry over the past two and half decades. This has not been a one-way street as the financial services industry has consistently been the largest revenue generating industry for Cisco, including the past five years – even during the global financial crisis. In fact, Cisco is the only network company ranked in the FinTech Top 25 Enterprise Companies serving the financial services industry. FinTech is an annual ranking where the American Banker and Bank Technology News, in association with IDC Financial Insights, rank the revenues of the leading global technology and service providers to the financial services industry.

The financial services industry is going through perhaps its most significant modern age evolution, across all three segments – retail banking, insurance, and financial markets. Dramatic changes in the consumer segmentation landscape, based on the growing wealth and demands of the Gen X and Y crowd, along with business model shifting regulatory requirements, are causing major changes in investment philosophy among consumer-oriented financial institutions. In financial markets, a new ecosystem is emerging, characterized by network enabling FMaaS (Financial Markets as a Service), mergers of major exchanges to establish a virtual global exchange or “Meta Exchange”, resulting in a global inter-connected trading fabric. What does all of this mean? Lots of risk and lots of opportunity.

So why did we create this blog? Who are the people contributing, and what are their backgrounds? Why would you be interested?

Read More »

Tags: , , , , , , , , ,