Lowell Johnson

Senior Director

Advanced Services for Collaboration

Lowell Johnson is the global leader for Collaboration in Cisco Advanced Services. Experience is at the center of the Cisco Collaboration strategy, and Johnson’s team works with our customers to help them imagine what is possible with our technology – and make it a reality. His Advanced Services team helps integrate technology into our customers’ network and change their business processes to achieve real results, like improving employee engagement, creating a more agile work environment, and responding faster to market changes.

In less than two years, Johnson has evolved the service portfolio to support the range of ways customers use our technology today – on premises, cloud, and hybrid – delivering double-digit growth in Advanced Services and high levels of customer satisfaction. Working closely with our largest customers to understand the most complex network integrations, Johnson has strengthened service delivery to help all customers, small and large, get the most out of their investment in collaboration technology.

Before joining Cisco in 2007, Johnson held Services leadership positions at Spanlink, a Cisco partner, ADC Telecommunications, and IBM.


September 7, 2017


Define Business Value, Avoid a Journey Down the Rabbit Hole

With so many employees working in virtual teams, many business relationships depend on collaboration technology. And that's not a bad thing -- as long as people are using the right technology in the right way. 

April 18, 2017


Compliance: Not Just a Necessary Evil; Good for Business

Despite all the complexity, have you considered that compliance may actually be good for your business? Studies have found that companies with strong governance and compliance cultures outperform their counterparts. Compliance can actually boost the bottom line. Cisco Advanced Services can help you turn compliance into a business growth driver using Cisco Spark Compliance Services.

February 23, 2017


Platform Migration Doesn’t Have to Be a Headache

Taking on a major technology migration can be a complete headache. What if you could migrate from your current platform with a proven, cost-effective deployment? Let Cisco Advanced Services deliver the collaboration platform for the way you work today.

January 30, 2017


Igniting Cisco Spark Board Across the Board with Cisco Services

Quick and effective deployment at scale. Robust end-user adoption. Getting these two things right is key and can dramatically reduce the time it takes you to realize the full value from your Cisco Spark Board investment.

October 11, 2016


Services to Help You Fast Track the Mobile Enterprise

Apple and Cisco together enable optimized network connections for faster, more seamless mobile experiences. We help you transform business with mobility by helping you put your workers’ business phones in their pockets.

July 26, 2016


The Mobile Moxy of Millennials

The workforce is aging and many organizations are having trouble recruiting younger talent. By the year 2025, Millennials will make up 75% of the workforce. Creating a familiar and engaging work environment is critical in attracting these young workers. The proliferation of mobile devices is driving major behavioral changes in the Millennial workforce. They expect anytime, anywhere access to anyone or anything.

June 20, 2016


Corporate Silos are the Nemesis of Collaborative Decisions

A recent study analyzed more than 100 million emails and 60 million calendar entries from a 100,000-employee company over three months. The results are interesting. When two people were in the same business unit, function, and office, they interacted 1,000 times more often than two people in otherwise similar roles, but different units. This is […]

May 18, 2016


New Digital Business Models Fueled By People, Not Algorithms

Workforce management is one of the most vexing challenges an organization faces. But it also presents one of the greatest opportunities. After all, people are our greatest assets. In fact, 64% of private sector digital value at stake is tied to people and connections. So, why are so many neglecting this rich arena of opportunity? […]

March 3, 2016


Imagine What Is Possible with Cisco Advanced Services

You can do some pretty interesting things with Cisco Spark rooms these days. With the Spark integrations, you can now interact with content and data, not just people. For example, you could add Instagram to one of your rooms and follow a specific hashtag, like “ciscospark.” Every time “ciscospark” appears on Instagram, that photo post […]