Kim Austin

1 min read

Thanks for checking on the status of Cisco Webex. We’re doing everything we can to fully restore service and give you the experience you deserve.

3 min read

With most of my scheduled sessions complete, I spent more of Wednesday in the World of Solutions to check out the Cisco demonstrations and see what other exhibitors brought to share.

3 min read

Tuesday at Cisco Live in Orlando has come and gone. It was another busy day in the wonderful world of networking technology at what some call "summer camp for nerds."

3 min read

Cisco Live 2018 is officially underway. Today included the opening keynote, the unveiling of the World of Solutions and DevNet Zone, and plenty of sessions.

3 min read

What better place to spend the first week in June than sunny Las Vegas? InfoComm 2018 is headed to Vegas and so are we. We’re packing up our demo equipment...

2 min read

Teamwork is absolutely important, but even if you come up with the best product or service on the planet, it’s your customers who can make or break your business. So, let’s talk about contact center.

5 min read

If you ask him, Jonathan Rosenberg will tell you that collaboration is exciting again. Not just because of technology, but changes in the way people work. As he explains it, “today’s challenges are far too complex for one mind to solve.”

5 min read

Let’s get this thing started. To answer the question in the headline, “yes.” A thousand times yes. Maybe more. I spent my day in panels related to team collaboration. Here’s what I heard (plus a case study video for good measure). Oh, and glitter.

4 min read

Make sure you’re outfitting your teams with the technology that lets them do their best work. When people have the right gear, the tools get out of the way.