Cisco Customer Experience (CX)

2 min read

At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.

3 min read

With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.

4 min read

It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay ahead of tomorrow’s challenges.

3 min read

Good communication isn’t about the message sent; it’s about the one received. In this blog, Ruba Borno explains how empathy plays a role in getting the intended message to every audience.

3 min read

Cisco COO Maria Martinez reflects on navigating the future of the manufacturing industry after COVID-19, and how the confluence of Digital Transformation (DX) and Customer Experience (CX) will drive cross-industry collaboration through data transparency among partners, real-time analytics and mobility across the entire supply chain, services at the edge, and more.

3 min read

COO Maria Martinez shares how our experience-led approach is powering things never thought possible.

4 min read

Digital transformation essentially requires migrating workloads and applications to the cloud. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.

2 min read

Here at Cisco, digital is foundational. Why? Well, it’s easy: it has to do with leveraging digital assets, which are available to our partners at all times.

2 min read

Service providers are under tremendous pressure to transform, grow, and innovate. Learn about our new services introduced at Cisco Live, and how Vodafone is using expertise, analytics, and insights to build a robust network and an agile workforce.