To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
Overnight everything went virtual. Learn how the Cisco Chief Technology Office, Customer Experience (CX CTO) team pivoted during unprecedented times.
With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.
It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay
Good communication isn’t about the message sent; it’s about the one received. In this blog, Ruba Borno explains how empathy plays a role in getting the intended message to every audience.
Cisco COO Maria Martinez reflects on navigating the future of the manufacturing industry after COVID-19, and how the confluence of Digital Transformation (DX) and Customer Experience (CX) will drive cross-industry collaboration through data
COO Maria Martinez shares how our experience-led approach is powering things never thought possible.
Digital transformation essentially requires migrating workloads and applications to the cloud. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.
