CX Cloud energizes large-scale digital transformation at Enel
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
Cisco Customer Experience (CX)
The Future of CX for retailers: Improving CX across the entire customer journey
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
Cutting Edge Technology to Shape our Future
Explore, learn, and gain insights from our technical talent on key technology focus areas. Download white papers on automation, AI/ML, cloud, Cisco Secure Access Services Edge (SASE), 5G frameworks, DevSecOps, and more.
CX Healthcare Practice Focuses on Post-COVID Telehealth
To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.
CX Turned IT UP at Cisco Live!
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
Hack@Home: Reimagining how we Innovate by Pivoting in a Pandemic
Overnight everything went virtual. Learn how the Cisco Chief Technology Office, Customer Experience (CX CTO) team pivoted during unprecedented times.
Integrated Asset Management with new Cisco APIs
With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.
Transform IT for Agility, Innovation, and Growth
It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay
An Electrical Engineer’s Communications Hack: Know, Feel, Do
Good communication isn’t about the message sent; it’s about the one received. In this blog, Ruba Borno explains how empathy plays a role in getting the intended message to every audience.