Celebrating Our Customers’ Innovation
Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.
Cisco Customer Experience (CX)
Securing Medical Devices and Patient Data from Cyberattacks
The dramatic rise in connected medical devices has provided rich, intelligent data to improve patient diagnosis and treatment. It has also opened the door wider for cybercriminals to steal patient data and disrupt patient care enabled by connected
Revolutionizing Customer Engagement and Collaborative Development
Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and
Building bridges to the future of care
How can your healthcare organization prioritize investments in and prepare your workforce for the future of care?
Building a Culture of Innovation
I truly believe any idea can make an impact. As a 20+ year veteran check out key insights and lessons I’ve learned to build an inclusive culture of innovation from the bottoms up!
Opening the Digital Front Door to Healthcare
A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus
CX Cloud energizes large-scale digital transformation at Enel
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
The Future of CX for retailers: Improving CX across the entire customer journey
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
Cutting Edge Technology to Shape our Future
Explore, learn, and gain insights from our technical talent on key technology focus areas. Download white papers on automation, AI/ML, cloud, Cisco Secure Access Services Edge (SASE), 5G frameworks, DevSecOps, and more.