Cisco Blogs / Maria Martinez

Maria Martinez

Executive Vice President and Chief Operating Officer

Cisco Systems

As Cisco's Chief Operating Officer, Maria is responsible for the company's operations and transformation, as well as for building high-value experiences for its customers, partners, and employees. Martinez oversees Cisco’s Customer Experience, Security & Trust, Supply Chain, IT, and Services functions. These teams collectively work to accelerate innovation and growth for the company, while helping customers transform their businesses through Cisco's broad portfolio of offerings. A transformational leader and engineer at heart, Martinez brings more than 40 years of leadership experience from a variety of technology sectors including software, services, hardware, and networking technology. Prior to Cisco, Maria served as President of Customer Success at Salesforce, where she was responsible for the onboarding, adoption, and growth of the global customer base. She has held executive positions at industry giants such as Microsoft, Motorola, and AT&T and served as the CEO of IoT startup, Embrace Networks. Maria proudly serves on the President’s National Security Telecommunications Advisory Committee (NSTAC) in the U.S., as well as the Board of Directors for McKesson, Cue Health, Computer History Museum, and the Silicon Valley Education Foundation (SVEF). She has received several distinctions for her leadership–most recently being named as a Technology Visionary on the Association of Latino Professionals for America list of 50 Most Powerful Latinas and the recipient of the Women's Media Center Carol Jenkins Award. Martinez holds a bachelor's degree in electrical engineering from the University of Puerto Rico and a master's degree in computer engineering from Ohio State University.

Articles

EXECUTIVE PLATFORM

Maria Martinez

Empowering HBCUs through our Social Justice commitments

2 min read

As an executive sponsor for Cisco’s Social Justice Actions, I help steward our company’s five-year, US$150 million commitment to HBCUs. Our mission is to create a generational impact through technology modernization and STEM education acces. I am proud to provide an update on Cisco’s commitment across four key areas of impact.

EXECUTIVE PLATFORM

Maria Martinez

A Year in Review: Our Investment in Historically Black Colleges & Universities (HBCUs)

3 min read

Cisco's intention to make a lasting impact for HBCUs and their students for generations to come is off to a heartening start. Today share our year one progress in four focus areas.

EXECUTIVE PLATFORM

Maria Martinez

Investing for an Inclusive Future

4 min read

Maria Martinez, Cisco Executive Vice President & Chief Operating Officer, explains why Cisco is making a $150 million commitment to build an inclusive future and help HBCUs strategically recover and flourish.

EXECUTIVE PLATFORM

Maria Martinez

Life After Agile: Preparing Manufacturers for What Comes Next

3 min read

Cisco COO Maria Martinez reflects on navigating the future of the manufacturing industry after COVID-19, and how the confluence of Digital Transformation (DX) and Customer Experience (CX) will drive cross-industry collaboration through data transparency among partners, real-time analytics and mobility across the entire supply chain, services at the edge, and more.

CISCO CUSTOMER EXPERIENCE

Maria Martinez

Inflection Points are the Catalysts for Innovation

3 min read

COO Maria Martinez shares how our experience-led approach is powering things never thought possible.

CISCO CUSTOMER EXPERIENCE

Maria Martinez

From Transactions to Collaborative Relationships-How 2020 Accelerated the Adoption of Customer Experience

2 min read

When the playbook is unwritten, the team becomes even more important. Excellence is not preferred, it’s expected. Here’s what 2020 taught us about the need for a differentiated customer experience.

EXECUTIVE PLATFORM

Maria Martinez

Healthcare & Education – the bridge to an Inclusive Future

3 min read

A rapid transformation is now required for the healthcare and education industries. Their recovery will serve as the engine for our communities and countries to emerge from this pandemic stronger and more inclusive than ever. Cisco will continue to prioritize investments, partnerships, and innovations to accelerate our support in these spaces.